Experience

QUAY

• United States
• Apparel & Fashion
• 100 - 200 Employee

• Director of Retail Operations

  • Apr 2023 - Present

  San Francisco, California, United States



Stitch Fix

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Senior Manager, Styling Operations

  • Dec 2019 - Jan 2023

  San Francisco Bay Area Responsible for the development and execution of the Styling Operations and Internal Support team’s strategy & programs. Led a high performing operations and support team responsible for delivering on styling operations programs, policy, styling field team support & triage, and the implementation of strategic styling initiatives with the overall goal of ensuring the Styling Field teams had the tools, resources and support necessary to their success and ability to scale. At our… Show more Responsible for the development and execution of the Styling Operations and Internal Support team’s strategy & programs. Led a high performing operations and support team responsible for delivering on styling operations programs, policy, styling field team support & triage, and the implementation of strategic styling initiatives with the overall goal of ensuring the Styling Field teams had the tools, resources and support necessary to their success and ability to scale. At our peak the Styling Field team included over 4,000 Stylists and 250+ leaders across 5 regions globally, in both the US and UK. Since joining the team, I’ve scaled the Operations team from 4 to 9 people as we grew our styling internal support function from the ground up. Show less



Pottery Barn

• United States
• Retail
• 700 & Above Employee

• Senior Manager Retail Operations, Pottery Barn Brands

  • Apr 2019 - Dec 2019

  San Francisco Bay Area Managed operations across 271 Pottery Barn and Pottery Barn Kids / Teen stores globally, leading a high-performing team of 5 project managers responsible for executing company-wide and retail specific strategies and monitoring day to day store functions. Led and executed the implementation of omni-channel strategies, driving technology requirements for store applications and developing the store process to enhance the customer experience, both online and in store for Pottery Barn and… Show more Managed operations across 271 Pottery Barn and Pottery Barn Kids / Teen stores globally, leading a high-performing team of 5 project managers responsible for executing company-wide and retail specific strategies and monitoring day to day store functions. Led and executed the implementation of omni-channel strategies, driving technology requirements for store applications and developing the store process to enhance the customer experience, both online and in store for Pottery Barn and Pottery Barn Kids store locations. Reported key performance indicators and assessed effective operations of core store functions to C-suite and Brand/Retail Leadership.

• Manager, Retail Operations of Pottery Barn Brands

  • Nov 2017 - Dec 2019

  San Francisco Bay Area



Williams-Sonoma, Inc.

• United States
• Retail
• 700 & Above Employee

• Internal Audit Manager

  • Apr 2017 - Nov 2017

• Internal Audit Senior

  • Jan 2015 - Apr 2017



Deloitte and Touche

• Audit Senior

  • Sep 2012 - Jan 2015

  San Francisco