Experience

African American Planning Commission, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Social Services

  • May 2022 - Present



Acacia Network

• United States
• Non-profit Organization Management
• 500 - 600 Employee

• Director Of Social Services

  • Nov 2020 - Apr 2022

• Senior Case Manager

  • May 2018 - Nov 2020

  Supervise and serve as mentor to Case Managers; promote their professional developmentWork with team to ensure building standards are met. Develop support systems to meet client needs by identifying and coordinating a variety of available services. Evaluate client risk and assess need for immediate intervention Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes. Interpret and explain DHS regulations and service programs to clients. Providing supportive counseling and advocacy for clients. Determine quality and effectiveness of services provided and if necessary, help with developing and implementing new processes and procedures. Build and maintain positive working relationships with staff and clients. Analyze situations and determine proper course of action by making decisions and utilizing independent judgment. Maintaining records and preparing clear, concise, and complete reports. On a continuous basis know signs and symptoms of mental illness; understand cultural influences on behavior; identifing need for services; solve problem to assess needs of clients; Work with various cultural and ethnic groups in a tactful and effective manner Show less

• Case Manager

  • Feb 2017 - May 2018

  Conduct intake interviews and assessments. Ensure clients have appropriate insurance and are referred to a medical provider. Assist Client in finding employment and housing. Counsel clients with confronting issues such as; mental health, addiction and abuse. Conduct bi-weekly Independent living plan with clients, create tasks and monitor for effectiveness. Maintain updated case files with necessary documentation. Maintain physical files and electronic files in CARES. Evaluate existing and new client needs to determine their immediate needs and type of assistance needed to help each individual to stabilize employment and housing. Submit daily and monthly report. Participate in weekly mandatory case review and other duties to accomplish the program goal. Show less



FJC Security Services, Inc.

• United States
• Security and Investigations
• 700 & Above Employee

• Security Officer

  • Oct 2006 - Sep 2018

  •Secure premises and personnel by patrolling the assigned post. Prevent damage by reporting irregularities, informing violators of policy and procedure. Responsible for providing safety and general information to clients and visitors. Implement indoor and outdoor patrols. Completes reports by recording observation, information and occurrences. • Conducting monthly fire drill. Assisting the caseworkers with clients. Making sure the daily reports are in on time. Assist the Supervisor occasionally with assigning the guard posting and doing the timesheet. Contributes to team effort by accomplishing related results as needed. Show less



Brooklyn Community Services

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Internship

  • Oct 2007 - Feb 2008

  • Troubleshoot and resolved operating system and software related problems and basic network problem for end-users when possible. Responsible for testing software and office hardware installs. Ensured proper operation IT equipment including desktops and as well as printers. • Assisted support staff with providing information and service to the staff. Performed other duties assigned. • Troubleshoot and resolved operating system and software related problems and basic network problem for end-users when possible. Responsible for testing software and office hardware installs. Ensured proper operation IT equipment including desktops and as well as printers. • Assisted support staff with providing information and service to the staff. Performed other duties assigned.