Soner Aslan

Corporate Services Technical Support Specialist at TurkNet İletişim Hizmetleri
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Contact Information
us****@****om
(386) 825-5501
Location
Üsküdar, Istanbul, Turkey, TR
Languages
  • Türkçe Native or bilingual proficiency
  • İngilizce Limited working proficiency

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Experience

  • TurkNet
    • Türkiye
    • Technology, Information and Internet
    • 500 - 600 Employee
    • Corporate Services Technical Support Specialist
      • Jun 2019 - Present

      -Providing technical solutions to Turknet corporate customers through the ticket system, providing support in troubleshooting and installation processes. -Providing high level customer experience -Troubleshooting MPLS VPN, Broadband, Metroethernet, Fiber optic network issues -Configurating and installing CPEs from various vendors (Cisco, Huawei, Alcatel, ZTE, Zyxel, Asus, Pirelli, Ricon, Globe Surfer, Teltonika) -Supporting corporate web hosting, mail hosting services -Providing technical solutions to Turknet corporate customers through the ticket system, providing support in troubleshooting and installation processes. -Providing high level customer experience -Troubleshooting MPLS VPN, Broadband, Metroethernet, Fiber optic network issues -Configurating and installing CPEs from various vendors (Cisco, Huawei, Alcatel, ZTE, Zyxel, Asus, Pirelli, Ricon, Globe Surfer, Teltonika) -Supporting corporate web hosting, mail hosting services

  • TurkNet
    • Türkiye
    • Technology, Information and Internet
    • 500 - 600 Employee
    • Intern
      • Sep 2017 - Jun 2018

Education

  • HAYDARPASA MESLEKI VE TEKNIK ANADOLU LISESI
    2015 - 2018
  • İSTANBUL TOPKAPI ÜNİVERSİTESİ
    Bilgisayar Programcılığı
    2021 -

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