Sharon Kruse

Cosmetologist at Greatclips For Hair
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Phoenix Area

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Credentials

  • Marketing on Instagram
    Linkedin Learning Certificates
    Apr, 2022
    - Oct, 2024
  • General Business CCL
    Chandler/Gilbert Community College
    Dec, 2021
    - Oct, 2024
  • General Business Diplomate
    Chandler/Gilbert Community College
    Dec, 2021
    - Oct, 2024
  • Cosmetologist, Hairdresser
    Arizona State Board of Cosmotology
    Feb, 2008
    - Oct, 2024
  • Content Marketing for Social Media
    Linkedin Learning Certificates
  • CCL Administrative Assistant
    Chandler/Gilbert Community College
  • CCL Microsoft Office
    Chandler/Gilbert Community College
  • CCL Organization Leadership
    Chandler/Gilbert Community College

Experience

  • Greatclips For Hair
    • United States
    • Retail
    • 100 - 200 Employee
    • Cosmetologist
      • Jan 2012 - Present

      • Consulting with client on services being performed. • Achieving desired look through verbal and non-verbal communication with client. • Collaborating with clients and setting realistic hair goals. • Ensuring the client has received their level of satisfaction with service. • Performing opening duties to ensure the salon is clean and ready to conduct business efficiently. • Responsible for delivering bank deposits Monday and Friday. • Attending monthly store meetings. • Professional telephone etiquette. • Basic Math skills for opening and closing registers. Show less

  • TTEC
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Inbound Sales Representative
      • Jan 2020 - Dec 2022

      • Managing large amounts of inbound and outbound calls in a timely manner • Following call center “scripts” when handling different topics • Identifying customers’ needs, clarifying information, researching every issue. • Frequently attend educational seminars to improve knowledge and performance level. • Meet personal/team qualitative and quantitative targets • Managing large amounts of inbound and outbound calls in a timely manner • Following call center “scripts” when handling different topics • Identifying customers’ needs, clarifying information, researching every issue. • Frequently attend educational seminars to improve knowledge and performance level. • Meet personal/team qualitative and quantitative targets

  • SPORTCLIPS
    • United States
    • 100 - 200 Employee
    • Cosmetologist / Manager
      • Jun 2008 - Feb 2019

      • Adhere to the owner's financial policies and ensure that all cosmetologists follow those guidelines. • Responsible for hiring and supervising staff. • Ensure the facilities are well-maintained. • Keep a strong client base and ensure customer satisfaction. • Order and re-stock product line. • Attend annual corporate meeting. • Attend weekly meetings with owner to collaborate and go over products. • Adhere to the owner's financial policies and ensure that all cosmetologists follow those guidelines. • Responsible for hiring and supervising staff. • Ensure the facilities are well-maintained. • Keep a strong client base and ensure customer satisfaction. • Order and re-stock product line. • Attend annual corporate meeting. • Attend weekly meetings with owner to collaborate and go over products.

  • BK Auto Repair
    • United Kingdom
    • Automotive
    • Executive Administrative Assistant
      • Jan 2000 - Aug 2008

      • Microsoft Office applications; Word, Excel, Outlook • Exceptional organization skills with the ability to multi-task • Strong written and verbal communication skill • Basic accounting/HR • Basic QuickBooks • Arrange appointments and communications with clients. • Assisting in scheduling • General Administrative duties as needed. • 60 WPM, 97% accuracy needed for position. • Microsoft Office applications; Word, Excel, Outlook • Exceptional organization skills with the ability to multi-task • Strong written and verbal communication skill • Basic accounting/HR • Basic QuickBooks • Arrange appointments and communications with clients. • Assisting in scheduling • General Administrative duties as needed. • 60 WPM, 97% accuracy needed for position.

Education

  • Chandler/Gilbert Community College
    Associate's degree, Management
  • Chandler/Gilbert Community College
    Associate's degree, Business
    2019 - 2021

Community

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