Experience

Action for Boston Community Development, Inc.

• Non-profit Organization Management
• 300 - 400 Employee

• Center Director - Early Head Start and Head Start

  • Jul 2022 - Present

  Boston, Massachusetts, United States -Responsible for scheduling staff in accordance with licensing requirements and site needs. -Manage all aspects of employee relations for all teaching staff in the center, i.e. interviewing, hiring, and terminations. -Maintains 150+ Head Start, Early Head Start, and private funded enrollment slots at 2 centers -Reviews performance of 30+ staff -Maintain accurate update of records on site including: enrollment, attendance, meal counts, daily logs, curriculum, child observations, and… Show more -Responsible for scheduling staff in accordance with licensing requirements and site needs. -Manage all aspects of employee relations for all teaching staff in the center, i.e. interviewing, hiring, and terminations. -Maintains 150+ Head Start, Early Head Start, and private funded enrollment slots at 2 centers -Reviews performance of 30+ staff -Maintain accurate update of records on site including: enrollment, attendance, meal counts, daily logs, curriculum, child observations, and parent participation. -Conducts monthly parent site meetings. -Maintains confidentiality of children, families and employees. -Provides a pleasant, safe, and clean environment for children and staff. -Assures that maintenance is completed in a timely fashion. -Provides developmentally appropriate curriculum and activities for children. -Using a team approach, implements the individual goals and objectives that are set for each child through their IFSP, IEP, or developmental assessment. -Greets children, parents, staff and guests. -Meets the individual needs and interests of children in relation to their cultural, social and economic background. -Provides quality services to children and their families in accordance with NAEYC standards. -Participates in activities that furthers own professional growth. -Provides accurate information. Give tours of sites. -Maintains and encourages professional, positive, constructive communication with staff and families. -Develops and maintains positive communication with public and private agencies. Show less



Children's Friend

• United States
• Individual and Family Services
• 1 - 100 Employee

• Special Projects Coordinator

  • Jan 2022 - Jul 2022

  Providence, Rhode Island, United States -Implementing 10-phase project plan to improve overall employee experience in $13.4 million Head Start program -Serves as senior leader of COVID-19 Response Team to guide policies, procedures, and databases around COVID-19’s impact on operations -Leads agency’s advocacy efforts to enhance legislative backing for variety of state-funded programs including Early Intervention

• Programs Coordinator

  • Sep 2020 - Jan 2022

  Providence, Rhode Island, United States -Collaborate with two individuals to develop policies, procedures, and databases surrounding COVID-19’s impact on agency operations -Create efficiencies and improve administrative operations for programming and agency-wide logistics



Boston University Community Service Center

• First Year Student Outreach Project Program Manager

  • Jan 2019 - Sep 2020

  Boston, Massachusetts -Recruit, hire, and train 14 coordinators and support their personal and professional development -Recruit and train 170 staff leaders to be appropriate and informed mentors to 500 incoming first-year students with the larger goal of supporting students throughout their first year -Manage and execute transportation, scheduling, food, and databases for a 5-day service project around all 23 neighborhoods of Boston

• Undergraduate Intern

  • Sep 2019 - May 2020

  Boston, Massachusetts -Assist in managing all 7 Community Service Center programs on a variety of levels, including daily operations, educational components, communication efforts, and transportation logistics -Create an inclusive environment between 20 program managers through one-time events -Assist in management of the Community Service Center with 3 other Senior Staff members, including goal setting, background checks, meetings, and events



Boston University Fitness & Recreation Center

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Student Manager

  • Apr 2018 - May 2020

  Boston University In addition to the responsibilities of a Pro Shop Attendant and Facilities Supervisor, Student Manager responsibilities include: -Managing student staff and conduct performance audits on student staff once per semester -Conduct weekly inventory audits, as well as oversee all sales and rental inventories -Create weekly newsletter to foster inclusive staff environment and to relay messages from management to student staff

• Pro Shop Attendant and Facilities Supervisor

  • Sep 2016 - Apr 2018

  Boston University -Managed merchandise, equipment, transactions, and inventory in a fast-paced environment -Provided professional customer service to a diverse BU community of over 2000 students/day -Collaborated with a variety of team members to ensure efficient operation -Managed safety and security of a 278,000 sq ft facility



Brookline Community Foundation

• Administrative Intern

  • Nov 2018 - May 2019

  Brookline, MA -Provided technical and office assistance-typing, proofreading, transcription, filing, scanning, and mailing -Developed new organization systems to assist in daily office operations -Assisted in event planning for various one time events -Worked quickly and effectively in a deadline-oriented work environment



Boston University Orientation

• Student Advisor

  • Apr 2018 - Jan 2019

  -Attended a 3 week training program geared toward professional development -Assisted staff and faculty advisors in providing personalized methods of course selection, registration, and academic advising to 15-30 incoming Boston University students at a time. -Answered questions from students and their parents -Acted in the capacity of a Resident Assistant during 5 orientation sessions -Connected with students after orientation to ensure a smooth transition from high school to college



The Cheesecake Factory

• United States
• Restaurants
• 700 & Above Employee

• Baker, Cashier, and Barista

  • Jun 2016 - Sep 2017

  Providence, Rhode Island -Maintained safe, clean, and welcoming environment for 3,000+ guests daily -Filled custom orders and provided excellent customer service as part of a fast-paced team -Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests



Dave's Fresh Marketplace

• United States
• Retail
• 100 - 200 Employee

• Cashier

  • Jul 2015 - Sep 2016

  Smithfield, RI -Scanned groceries and checked proper price scanning -Answered customers' questions, and provided information on procedures -Counted cash drawers at the beginning of every shift to ensure accuracy and having adequate change -Exuded friendly, courteous, and positive attitude and demonstrated professionalism -Organized and cleaned shelves, sitting areas, and floors