Lead Product Designer

• Feb 2022 - Present

UX Design Lead | VP

• Aug 2021 - Feb 2022

Senior UX Designer | Associate

• Mar 2019 - Aug 2021

Focused on building and enhancing Chase's extensive catalog of financial services on the mobile and web platforms. Ensured adherence to and education of mobile standards through documentation, workshops, and design consultancy.Key designer for the launch and growth of the daily "Snapshot" feed which serves personalized insights to ~33 million active users.Led delivery and implementation of the 2019 redesign of the Chase mobile app which established the framework for future mobile enhancements. Resulted in JD Power mobile app satisfaction ranking increase from 5th to 2nd among national banks.

Product Designer

• Nov 2016 - Mar 2019

Delivered end-to-end design for mobile app "Sideline" on mobile and web platforms. Oversaw design implementation and transformation of "Sideline" brand from a freemium product to a subscription based model. Successfully met rollout strategy of converting 10% of the user base to a paid plan in the first 90 days.

Graphic Designer

• Nov 2014 - Nov 2016

Led creative for marketing in web, user acquisition, and app store materials.

Production Assistant

• Jun 2014 - Oct 2014

Conducted installation and print work in support of the Japanese American National Museum's exhibit "Hello! Exploring the Supercute World of Hello Kitty" which was and remains the largest opening exhibit in the Museum's history. Designed and coordinated production of large scale print banners and popups, exhibit signage, and printed booklet materials. Conducted installation and print work in support of the Japanese American National Museum's exhibit "Hello! Exploring the Supercute World of Hello Kitty" which was and remains the largest opening exhibit in the Museum's history. Designed and coordinated production of large scale print banners and popups, exhibit signage, and printed booklet materials.