Erik Drakenberg
Chief Operating Officer at Apptech- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Professional working proficiency
-
Swedish Signlanguage Native or bilingual proficiency
Topline Score
Bio
Sandra Elfvenstierna
I'm not sure how I've been so lucky as to have had several great people as bosses during the years, but Erik sure does fit in with the top of that crowd! In my eyes he impersonates what you want in a leader: he is a good listener (and takes the time to do it), super-smart, empathic and one of the most hilarious people I have met. Great person, great boss!
Attila Köteles
I worked with Erik during the time He was the CIO of the 4 countries of Teleperformance Nordic. He asks a lot of questions, to understand the problems - I liked it very much. Erik has an analytic and creative mind and He is open for changes. It's been a real pleasure working with Him.
Sandra Elfvenstierna
I'm not sure how I've been so lucky as to have had several great people as bosses during the years, but Erik sure does fit in with the top of that crowd! In my eyes he impersonates what you want in a leader: he is a good listener (and takes the time to do it), super-smart, empathic and one of the most hilarious people I have met. Great person, great boss!
Attila Köteles
I worked with Erik during the time He was the CIO of the 4 countries of Teleperformance Nordic. He asks a lot of questions, to understand the problems - I liked it very much. Erik has an analytic and creative mind and He is open for changes. It's been a real pleasure working with Him.
Sandra Elfvenstierna
I'm not sure how I've been so lucky as to have had several great people as bosses during the years, but Erik sure does fit in with the top of that crowd! In my eyes he impersonates what you want in a leader: he is a good listener (and takes the time to do it), super-smart, empathic and one of the most hilarious people I have met. Great person, great boss!
Attila Köteles
I worked with Erik during the time He was the CIO of the 4 countries of Teleperformance Nordic. He asks a lot of questions, to understand the problems - I liked it very much. Erik has an analytic and creative mind and He is open for changes. It's been a real pleasure working with Him.
Sandra Elfvenstierna
I'm not sure how I've been so lucky as to have had several great people as bosses during the years, but Erik sure does fit in with the top of that crowd! In my eyes he impersonates what you want in a leader: he is a good listener (and takes the time to do it), super-smart, empathic and one of the most hilarious people I have met. Great person, great boss!
Attila Köteles
I worked with Erik during the time He was the CIO of the 4 countries of Teleperformance Nordic. He asks a lot of questions, to understand the problems - I liked it very much. Erik has an analytic and creative mind and He is open for changes. It's been a real pleasure working with Him.
Experience
-
Apptech
-
Sweden
-
Technology, Information and Internet
-
1 - 100 Employee
-
Chief Operating Officer
-
Oct 2021 - Present
-
-
-
-
Operational Manager
-
Apr 2021 - Oct 2021
-
-
-
WGR Data AB
-
Sweden
-
Internet Publishing
-
1 - 100 Employee
-
CEO
-
Nov 2019 - Oct 2021
Key responsibilities:-Daily Operations-Plan, execute and follow up -Recruitment-Handling all teams (Customer Service, Project Management, Marketing and Development)-Salary Process/Adjustments-Board Meetings (prepar, conduct and act up on decisions)
-
-
Operativ Chef / COO
-
Apr 2017 - Nov 2019
Key responsibilities:-Daily Operations-Plan, execute and follow up -Recruitment-Handling all teams (Customer Service, Project Management, Marketing and Development)-Salary Process/Adjustments
-
-
-
Byggsverige.se
-
Market Research
-
Research Director
-
Aug 2014 - Apr 2017
Responsible for the research teams with focus on Sweden and Norway. Responsible for the research teams with focus on Sweden and Norway.
-
-
-
Teleperformance
-
France
-
Outsourcing and Offshoring Consulting
-
700 & Above Employee
-
Project Manager
-
Jan 2012 - Jul 2014
Project Manager with internal and external projects. The job could be changing payroll model and software one day and working with a client the next day to figure out how to increase C-Sat the next day.
-
-
Acting CIO Nordic Region
-
Nov 2013 - May 2014
Acting CIO for a period of time and managing the IT dept that had coworkers in 6 different countries.
-
-
Client Service Delivery Manager / Assistant CallCenter Manager
-
Dec 2007 - Dec 2011
Responsible for one of our clients within the telecom industry. This included all aspects of tasks, such as financial, staff and client related responsibility.When I started this task we had approx 100 people working with this client - a number that grew to a bit over 300 FTE when I took on new challanges.I was responsible for delivering SLA and reporting it to management and clients, and within this I also was responsible for negotiating SLA deviation..
-
-
-
-
Owner & Janitor
-
Feb 2008 - Dec 2012
Selling pictures from photographers mainly to papers in Sweden. Selling pictures from photographers mainly to papers in Sweden.
-
-
-
Anthill
-
Sweden
-
Outsourcing and Offshoring Consulting
-
1 - 100 Employee
-
Training/Development/Project Management
-
May 2006 - Nov 2007
-
-
-
-
Owner
-
May 2002 - May 2006
Main focus on educational related tasks within the private and public sector. Conducted training of callcenter agents and managers. Did also do consultant work within organizations and their development. Main focus on educational related tasks within the private and public sector. Conducted training of callcenter agents and managers. Did also do consultant work within organizations and their development.
-
-
-
-
Educational Manager
-
Oct 1999 - May 2002
-
-
-
-
Support Agent
-
1998 - 1999
-
-
Education
-
2010 - 2010
TP University Mexico
TP Internal -
2004 - 2006
Högskolan i Skövde
Economics -
1993 - 1996
Voxnadalens Gymnasium
-
-
Lillboskolan
Community
