Experience

City of Frisco

• United States
• Government Administration
• 400 - 500 Employee

• Marketing Administrator – Play Frisco

  • Aug 2021 - Present

  Brought the Parks and Recreation department’s branding to the next level as Play Frisco. Led all the marketing efforts for Play Frisco, helping each team share their programs and services with the community through email, social media, a triannual magazine, and our website. Increased Play Frisco's digital audience by 10% each year through my team's marketing efforts and local in-person outreach. Managed two marketing team members and advised each division on marketing best practices and brand management. Show less



CoServ

• United States
• Utilities
• 200 - 300 Employee

• Communications Specialist

  • Dec 2019 - Jul 2021

  My job responsibilities for CoServ were split between 2 categories: 1) Social media: I managed CoServ's social media accounts with a focus on growing their online audience and serving their customers. This work involved content creation, PR/brand management, graphic design, and engaging with customers in a friendly, caring way. 2) Podcast Producer: I co-hosted and produced CoServ's official podcast, As A Meter Of Fact. The show covered a variety of topics to help listeners be smarter energy consumers. Involved audio engineering (recording + editing), script writing, planning, research, and promotion. Show less



Podcast For Your Life

• Dallas/Fort Worth Area

• Podcast Host/Editor/Producer

  • May 2017 - Jul 2021

  Two non-experts share personal stories and unsolicited but much-needed analyses of life, topic by topic, in 15 minutes or less. Thoughts from our life, for yours. By Jam and Jason. Two non-experts share personal stories and unsolicited but much-needed analyses of life, topic by topic, in 15 minutes or less. Thoughts from our life, for yours. By Jam and Jason.



Unto®

• United States
• Individual and Family Services
• 1 - 100 Employee

• Digital Communications Specialist

  • May 2015 - Dec 2019

  + Utilized social media and other digital marketing channels to showcase GAiN's foreign and domestic humanitarian work. + Connected GAiN and its followers through engaging content and visuals + Created written and visual content for monthly campaigns and strategized timing, wording, and optimum impact of social media content. + Worked on a variety of team projects involving graphic design, web blogging, email marketing, and branding. + Used software such as Sprout Social, Hootsuite, WordPress, Adobe Marketing Cloud, Adobe Creative Suite, and MailChimp. Show less



FleishmanHillard

• United States
• Public Relations and Communications Services
• 700 & Above Employee

• Public Relations Intern

  • Jan 2015 - May 2015

  + Worked on several accounts, bringing quality content, creative ideas and unique insights to the FH team + Monitored for media coverage for USAA on a daily basis + Compiled media lists and produced social media analyses for Chevrolet and USAA + Frequently used software programs such as CisionPoint and Vocus + Engaged with account staff on a variety of projects, including research, writing, media relations and creative brainstorming. + Worked on several accounts, bringing quality content, creative ideas and unique insights to the FH team + Monitored for media coverage for USAA on a daily basis + Compiled media lists and produced social media analyses for Chevrolet and USAA + Frequently used software programs such as CisionPoint and Vocus + Engaged with account staff on a variety of projects, including research, writing, media relations and creative brainstorming.



jcforJC Productions

• Frisco, TX

• Owner/Producer - Video Production

  • Jan 2011 - May 2015

  - I create promotional videos for my church, schoolwork, and anything else that could use some entertaining and informative visuals. - Lots of experience filming videos, coordinating project details, and editing footage using Adobe Premiere Elements and iMovie - I create promotional videos for my church, schoolwork, and anything else that could use some entertaining and informative visuals. - Lots of experience filming videos, coordinating project details, and editing footage using Adobe Premiere Elements and iMovie



Williams-Sonoma, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Oct 2014 - Jan 2015

  + Processed customer orders while communicating all essential elements of the sales process to ensure exemplary customer service and call quality + Extended specials to telephone customers + Addressed customer questions and concerns regarding product and delivery information + Tactfully negotiated and appeased customers using a variety of methods established by Williams-Sonoma, Inc. guidelines + Checked inventory database and issued replacements and/or credited customers for damaged/defective merchandise Show less



CAMP TV Media, Inc.

• The Colony, TX

• Videographer/Video Production-Editing Intern/Camp Counselor

  • Jun 2014 - Oct 2014

  VIDEOGRAPHER: - Filmed camp activities and special events for Camp Takajo's annual video yearbook. - Created periodic feature videos about camp activities that were published on the camp's website and YouTube channel. - Heavily used Final Cut Pro X for editing - Communicated consistently with Camp TV director to ensure all the camp's video needs were being met. VIDEO PRODUCTION/EDITING INTERN: - Assisted in editing and producing the official video yearbooks for various summer camps, including Camp Takajo, Camp Sabra and Tripp Lake Camp. - Heavily used Final Cut Pro 7 and Adobe Premiere Pro, as well as Photoshop and various video conversion softwares. CAMP COUNSELOR: - Taught hundreds of boys how to create and produce short videos through daily video classes at Camp Takajo. The boys ranged in age from 8-15. - Personally cared for and supervised a small group of middle school boys for the duration of camp (7 weeks). - Maintained a positive, fun attitude and encouraged moral values in the boys' lives. Show less



Affordable Life Plans, L.L.C

• Carrollton, Texas

• Student Loan Specialist

  • May 2013 - Jun 2014

  - Built and maintained business relationships with clients by providing prompt and accurate service to promote customer loyalty. - Provided assistance and information regarding the status of the customer’s application as well as answering generic customer questions. Communication was done via telephone, e-mail, and fax. - Used the Sales Force computer program extensively. - Developed training materials about service procedures and tasks and taught new employees during on-the-job training sessions. - Handled difficult customer situations and high call volume demand. - Communicated with customers proactively and responsively. Show less



SWOOP Agency

• Denton, TX

• Account Executive, Public Relations Specialist

  • Jan 2013 - Jan 2014

  • Maintained positive relationships between SWOOP and its clients • Worked with the rest of the account team to produce advertising and public relations materials for clients • Created a video series for a training program for the Dallas VA • Planned and wrote copy for social media campaigns for local businesses • Ensured client's needs and goals were met on every project • Maintained positive relationships between SWOOP and its clients • Worked with the rest of the account team to produce advertising and public relations materials for clients • Created a video series for a training program for the Dallas VA • Planned and wrote copy for social media campaigns for local businesses • Ensured client's needs and goals were met on every project



United Supermarkets, LLC

• Retail
• 700 & Above Employee

• Fuel Clerk | Cashier | Courtesy Clerk

  • Jul 2008 - May 2013

  + Dealt with daily customer relations and satisfaction + Managed store duties, including stocking, maintenance and promotional displays + Multitasked in fast-paced, but efficient and controlled manner + Handled cash drawer responsibilities, including opening/closing bookkeeping + Ensured proper security measures for customers and employees + Dealt with daily customer relations and satisfaction + Managed store duties, including stocking, maintenance and promotional displays + Multitasked in fast-paced, but efficient and controlled manner + Handled cash drawer responsibilities, including opening/closing bookkeeping + Ensured proper security measures for customers and employees



Meredith Corporation

• United States
• Book and Periodical Publishing
• 700 & Above Employee

• Email Marketing Intern

  • Jul 2012 - Aug 2012

  + Created email campaigns for Chrysler, Dodge, Jeep, Ram and FIAT + Edited HTML pages, emails, and web links + Frequently used marketing software such as Exact Target, Litmus, SPSS, and MS Office + Performed campaign reports, market and data analyses + Created email campaigns for Chrysler, Dodge, Jeep, Ram and FIAT + Edited HTML pages, emails, and web links + Frequently used marketing software such as Exact Target, Litmus, SPSS, and MS Office + Performed campaign reports, market and data analyses



JC’s Lawnmowing Co

• Owner

  • Apr 2006 - Oct 2009

  Operated landscaping business with up to 5 customers on a weekly basis Marketed business and managed finances up to $500 monthly Operated landscaping business with up to 5 customers on a weekly basis Marketed business and managed finances up to $500 monthly