Derek Fitzpatrick

Customer Success Manager at Productboard
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
IE

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Vishal Rana

I managed Derek for most of this time at Segment, and can say without a doubt he radically changed the energy and culture of our team in Dublin. He helped the team celebrate wins, managed tough customer situations, and brought broader visibility to the awesome work the team was doing. He has a broader view on strategy than just focusing on customer success, and was able to collaborate across all GTM functions to get the job done and build cohesion in our office.

Irmantas Levanas

I'm lucky to have worked with Derek for more than 3 years. Not only he's capable of successfully managing and scaling the SaaS startup company, but he's also a great coach and mentor no matter what your role is. A constant hands-on attitude, most efficient and actionable next steps based on data, radical candour applied in his engagements - that's the perfect combo Derek has applied that helped him to build a strong EMEA team of A-players in Dublin

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Productboard & Jira Certification
    Productboard
    Oct, 2022
    - Nov, 2024
  • Qualified Financial Advisor
    Institute of Bankers Ireland

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Customer Success Manager
      • Apr 2022 - Present

Education

  • Dublin Business School
    BA (Hons) Degree, Second Class Honours, Business Studies
    2001 - 2005
  • University College Dublin
    Diploma, Consumer Credit Studies
    2010 - 2011
  • University College Dublin
    Diploma, Financial Advice
    2008 - 2010

Community

You need to have a working account to view this content. Click here to join now