Programme Manager

• Jun 2022 - Present

Working for Aspira as a Programme Manager supporting their clients with the delivery of their change initiatives. Currently supporting a client on a manufacturing plant move operating in the FMCG space in Cork/Chicago. Working for Aspira as a Programme Manager supporting their clients with the delivery of their change initiatives. Currently supporting a client on a manufacturing plant move operating in the FMCG space in Cork/Chicago.

Information Security/Privacy Project manager

• Oct 2020 - Dec 2021

Carried out current state assessment and review of the company's information security and privacy posture. Analysis of records of processing activities (ROPA) & process and data point mapping, DPIA's. Carried out current state assessment and review of the company's information security and privacy posture. Analysis of records of processing activities (ROPA) & process and data point mapping, DPIA's.

Student

• Jan 2021 - Mar 2021

Professional Academy Diploma in Project Management (with Distinction) Professional Academy Diploma in Project Management (with Distinction)

Information Security and Data Privacy Program Manager

• Jun 2019 - Jun 2020

Leading internal teams and a 3rd party service provider, delivered the CyberArk Privileged Access Management (PAM) solution across multiple application and infrastructure domains inc. ORACLE, UNIX, AIX, & AS400. Consulting with General Counsel and Shareholders to deliver full footprint Privacy curennt state assessment programme across, Rep. Ireland, N.Ireland and Spain. Leading internal teams and a 3rd party service provider, delivered the CyberArk Privileged Access Management (PAM) solution across multiple application and infrastructure domains inc. ORACLE, UNIX, AIX, & AS400. Consulting with General Counsel and Shareholders to deliver full footprint Privacy curennt state assessment programme across, Rep. Ireland, N.Ireland and Spain.

Transformation Programme manager

• Aug 2017 - Feb 2019

Transformation program manager responsible for delivering the regulatory compliance and technology delivery for the National Lottery footprint (Retail and Digital channels). Implementing business and IT change to support a privacy framework in compliance with the GDPR.

GDPR Programme Manager

• Sep 2017 - Feb 2018

Project Consultant

• Feb 2017 - Aug 2017

Facilitating and participating in workshops on Data Protection and GDPR considerations. Carrying out service delivery estimations, AS_IS PMO analysis and rescue_repair investigations for small projects. Facilitating and participating in workshops on Data Protection and GDPR considerations. Carrying out service delivery estimations, AS_IS PMO analysis and rescue_repair investigations for small projects.

Data Protection Programme Manager

• Jul 2015 - Jan 2017

Tasked with implementing a full company-wide (1,200 employee’s) programme and data governance structure to enable a programme of work (7 streams and 124 team members) leading to the full rollout of a new data protection policy, including the investigation and analysis of over 400 systems (including the AMDOCS billing platform & Teradata BI DB) and 3rd Party service providers to bring them into compliance in a very aggressive timescale, involving the purging/migration of over 50bn records of non-compliant data (including hard copies and unstructured data such as network shares and email). Show less

Programme Manager

• Feb 2014 - Apr 2015

Project managed one of Ireland’s largest IT/business transformation programmes to design and deliver an enterprise wide Environmental, Health and Safety (EHS) solution (Cloud based SAS solution and associated business processes) including, contract negotiation, milestone schedules, progress tracking, resource planning, status reporting and RAID management to ESB’s HR Director and Head of Corporate Sustainability. Project managed one of Ireland’s largest IT/business transformation programmes to design and deliver an enterprise wide Environmental, Health and Safety (EHS) solution (Cloud based SAS solution and associated business processes) including, contract negotiation, milestone schedules, progress tracking, resource planning, status reporting and RAID management to ESB’s HR Director and Head of Corporate Sustainability.

Management Consultant

• Jul 2013 - Jan 2014

Consulting for Accenture in Microsoft. Fulfilling management and project consulting services for Commercial and OEM Operations. Tasked with optimising programs and projects, through business and process analysis and defining launch guide best practice through analysis of existing processes and procedures. Consulting for Accenture in Microsoft. Fulfilling management and project consulting services for Commercial and OEM Operations. Tasked with optimising programs and projects, through business and process analysis and defining launch guide best practice through analysis of existing processes and procedures.

LAN Design Project/Transformation Manager

• Jul 2012 - Nov 2012

Project Consultant – Northgate Managed Services (NI) Ltd. Reporting to Services Director and Programme Director - responsible for the delivery of the next generation Educational Network (Northern Ireland) LAN design, infrastructure, server specification and LAN transformation pack. The solution being rolled out across 400 Post Primary schools in the North of Ireland. Accountable for managing all external vendors and internal stakeholders to produce a package of deliverables including requirements matrix, LAN design, wireless & print infrastructure/applications design, security, server specification and data centre integration, COMMS design, related system test documentation and finally the installation process manual. Show less

Interim Technology Account Partner

• Sep 2011 - Jul 2012

Interim Account Partner/Projects consultant – eircom. As single point of contact and escalation between Group Technology and Wholesale division, I reported to the Head of Technology Engagement and Director of Wholesale Product development. Managing this relationship included overseeing the pipeline of key strategic Projects and related KPI's from within Wholesale into Group Technology. This pipeline included the small ‘work requests’ process which consisted of work packages of under 20 man days of effort or < 25k. Responsible for the work management and output of a mixed team of 5 project managers, 10 senior business analysts. Accountable for all projects being delivered into the Wholesale division I managed on-going re-prioritisation of activity to focus on maximising added value and time to delivery. I successfully ensured account level SLA’s were all met during my time as account partner. As part of Wholesale reforms, I developed new processes & policies to improve delivery capability and KPI management. Show less

Projects Consultant

• Jul 2010 - Sep 2011

Project Consultant – Exertus Ltd. Focused on operating as independent consultant I undertook various small initiatives. Consulted with leading cloud computing organisation on documentation and process definition around their partner programs. While providing project management expertise on various Social Media projects, I helped produce service delivery estimates and applied project structure and risk analysis/mitigation on several small projects. Project Consultant – Exertus Ltd. Focused on operating as independent consultant I undertook various small initiatives. Consulted with leading cloud computing organisation on documentation and process definition around their partner programs. While providing project management expertise on various Social Media projects, I helped produce service delivery estimates and applied project structure and risk analysis/mitigation on several small projects.

Projects Consultant

• Sep 2007 - Mar 2010

Consulted to Neueda Ltd to manage 2 external projects and various internal projects (mentoring, bid management and process engineering) while assisting with service delivery estimates as part of the bid process for other initiatives. Data manager - SHS Ltd. As a member of the Programme steering committee, I reported to the IS Director. I successfully planned and managed the migration of all aspects of business critical data for purposes of unifying various financial and supply-chain IT systems into one central SAP deployment. Interfacing to an external team of SAP consultants, I implemented organisation-wide business and technical processes for the migration of all data from multi-site legacy systems across U.K and Ireland to a new multi-million pound SAP deployment for a leading FMCG sales and distribution company in the UK and Ireland. Managed 30 business/technical managers and analysts and was responsible for managing software change requests through off-shore Indian development team. Responsible for comprehensive risk evaluation and mitigation and change management plans. Show less

Programme Manager (contract)

• 2007 - 2007

Programme Manager of an €8 million initiative involving 6 different internal/external streams of delivery, central to identifying, planning, managing and reporting all activities for the Client. Negotiated a circa 3 million external vendor contract for the solution, services and support of the chosen vendor. The solution required the swap out of an existing platform in favor of one which would maintain existing functionality while offering added revenue streams and opportunities for product development. The scale of the initiative required involvement with trade unions during negotiations, while considering regulatory pressures over timescales and service availability. Responsible for budgetary outlay and forecasts for the period. This required ongoing consultation with the procurement function over contract negotiations under scrutiny from the Executive board. Ensure suitable training, change management, and roll out activities were co-ordinated across multiple logical and physical operations. Mentored internal project manager for handover to implementation phase. Show less

Senior Program Manager

• 2002 - 2006

Managed key strategic programmes involving multiple internal groups and external vendors concurrently, delivering sophisticated and business impacting solutions in an ever-changing business and technical environment. Developed and rolled out the Project Management Approach (PMA) across Technology in O2 and set up the original Project Management Office. Subsequently helped roll out a modified methodology for commercial operations ultimately improving time to market for new and existing products. Mentored new and junior project managers as well as contributing into developing new ITIL and Prince methodologies specific to O2. Program managed the physical and logical building move of both O2’s old operational sites into a state of the art HQ at Sir John Rogerson’s Quay. Managed highly political RFI/RFP process for all subcontracts and remained within budget (€20m) through the delivery. Presented on behalf of the CTO, to over 450 colleagues and peers on aspects of O2’s new building move at the annual technology conference. Delivered a high profile project that acted as the framework for the rollout of the Business Readiness S.I.M. (Systems Implementation Methodology) highlighting the need for outsourcing and subcontracting work in order to achieve quick business wins. Show less

Senior Project Mger

• 2001 - 2002

Managed external deployments of the Fusionworks application including bespoke modifications into customers. Ensured all internal functional managers from development, testing, training and support bought into service delivery schedules and costs. Contributed to the pre-sales and bid management activities of Openet’s systems mediation application framework, to feed operational business support systems such as Billing, CRM, Fraud and Data warehousing. Responsible for estimating professional service proposals. These estimates were translated into legally binding contracts, which were monitored as part of the services engineering cost centre. Based out of AT&T’s Seattle office, managed a team of 9 engineers to deliver the first release of their flagship mediation product in one of the few large scale, full service, GPRS/GSM rollouts by a Tier 1 telecom’s Operator in the world at the time. This project was monitored by Wall Street and was delivered above customer expectations. Constructed repeatable metrics in order to improve the bid process. This was instrumental in the company’s ability to win a higher percentage of contracts in the costly RFI/RFP process. Resulting in lower opex and improving turnaround time spent on proposals in order to win new business. Designed and implemented new methodologies and processes to assist the company to develop desired strategic partnerships so as to further the penetration and product awareness in the company’s drive towards market leadership. Show less

Business Operations Manager

• 2000 - 2001

Reported to Director of Customer Operation in the first operational and wireless local loop operator in Ireland as part of a Pan-European roll-out. Managed and maintained the relationship with COMREG and a member of the negotiation team for unbundling of the local loop through externally chaired meetings with eircom. Head of the business process centre of excellence and leader of best practice implementation across other less mature European operation deployments. Negotiated in and contributed to the process aimed at defining a regulatory framework to allow other licensed operators access to the eircom network Worked closely with the director of customer operations and the director of programme management in the rollout of the local wireless network to aggressive timescales in the successful achievement of a first to market aim. Created and designing ‘best of practice’ processes for cross-functional communication and operation of all departmental handovers and KPI tracking. Show less

Consultant

• 1998 - 2000

Global Leader in Management, Financial and IT Consultancy Global Leader in Management, Financial and IT Consultancy

Technical Consultant

• 1997 - 1998

A world-leading supplier of Enterprise Relationship Planning (ERP) software. A world-leading supplier of Enterprise Relationship Planning (ERP) software.

Director

• 1995 - 1997

A start-up operation focused on providing consultancy and bespoke developed software. M.C.S had the sole re-sellers rights in Ireland to change management software specialised for Financial institutions. Having been taken on as part of the D.I.T’s small business enterprise development programme, M.C.S came third in the D.I.T.’s entrepreneurs of the year award. A start-up operation focused on providing consultancy and bespoke developed software. M.C.S had the sole re-sellers rights in Ireland to change management software specialised for Financial institutions. Having been taken on as part of the D.I.T’s small business enterprise development programme, M.C.S came third in the D.I.T.’s entrepreneurs of the year award.