Enterprise Sales

• May 2022 - Present

-Excelled in acquiring new customers and consistently exceeded revenue targets across EMEA & USA. -Proficiently translated intricate technical and financial aspects into easily understandable terms for clients, resulting in increased customer satisfaction. -Played a key role in team projects, contributing to the continuous refinement of our sales process. -Built and maintained relationships with clients, ensuring repeat business and customer loyalty. -Developed and executed… Show more -Excelled in acquiring new customers and consistently exceeded revenue targets across EMEA & USA. -Proficiently translated intricate technical and financial aspects into easily understandable terms for clients, resulting in increased customer satisfaction. -Played a key role in team projects, contributing to the continuous refinement of our sales process. -Built and maintained relationships with clients, ensuring repeat business and customer loyalty. -Developed and executed effective sales strategies and action plans to achieve sales goals. -Collaborated with cross-functional teams to provide comprehensive solutions to clients. Show less -Excelled in acquiring new customers and consistently exceeded revenue targets across EMEA & USA. -Proficiently translated intricate technical and financial aspects into easily understandable terms for clients, resulting in increased customer satisfaction. -Played a key role in team projects, contributing to the continuous refinement of our sales process. -Built and maintained relationships with clients, ensuring repeat business and customer loyalty. -Developed and executed… Show more -Excelled in acquiring new customers and consistently exceeded revenue targets across EMEA & USA. -Proficiently translated intricate technical and financial aspects into easily understandable terms for clients, resulting in increased customer satisfaction. -Played a key role in team projects, contributing to the continuous refinement of our sales process. -Built and maintained relationships with clients, ensuring repeat business and customer loyalty. -Developed and executed effective sales strategies and action plans to achieve sales goals. -Collaborated with cross-functional teams to provide comprehensive solutions to clients. Show less

Member

• May 2022 - Present

Enterprise Sales

• Jun 2021 - May 2022

- Enabling and coordinating with customers in driving digital adoption across the organization - Understanding industry verticals and specific use cases across each industry - Working with named accounts and C-level executives to facilitate digital transformation - Working with SDRs to strategically target customers starting their digital transformation journey - Managing Accounts and Customer acquisition end to end - Working closely with Sales Engineering teams to understand… Show more - Enabling and coordinating with customers in driving digital adoption across the organization - Understanding industry verticals and specific use cases across each industry - Working with named accounts and C-level executives to facilitate digital transformation - Working with SDRs to strategically target customers starting their digital transformation journey - Managing Accounts and Customer acquisition end to end - Working closely with Sales Engineering teams to understand customer requirements - Building a trusted advisor relationship with customers - Meeting customers F2F and representing Whatfix at events for brand positioning - Direct Sales and working with large Enterprises across the EMEA region - Helping customers with a smooth and seamless onboarding experience Show less - Enabling and coordinating with customers in driving digital adoption across the organization - Understanding industry verticals and specific use cases across each industry - Working with named accounts and C-level executives to facilitate digital transformation - Working with SDRs to strategically target customers starting their digital transformation journey - Managing Accounts and Customer acquisition end to end - Working closely with Sales Engineering teams to understand… Show more - Enabling and coordinating with customers in driving digital adoption across the organization - Understanding industry verticals and specific use cases across each industry - Working with named accounts and C-level executives to facilitate digital transformation - Working with SDRs to strategically target customers starting their digital transformation journey - Managing Accounts and Customer acquisition end to end - Working closely with Sales Engineering teams to understand customer requirements - Building a trusted advisor relationship with customers - Meeting customers F2F and representing Whatfix at events for brand positioning - Direct Sales and working with large Enterprises across the EMEA region - Helping customers with a smooth and seamless onboarding experience Show less

Associate Director Of Sales

• Apr 2016 - Jun 2021

Successfully drove the success of high-growth e-commerce merchants on the Shopify and Shopify Plus platform in the USA, EMEA, and ANZ regions by: -Consulting and recommending business strategies that led to increased conversions and growth. -Collaborating with partners, app developers, and internal teams to implement new features and integrations to meet merchants' needs. -Worked closely with the App Success Team to conduct regular app audits, track growth metrics, and identify… Show more Successfully drove the success of high-growth e-commerce merchants on the Shopify and Shopify Plus platform in the USA, EMEA, and ANZ regions by: -Consulting and recommending business strategies that led to increased conversions and growth. -Collaborating with partners, app developers, and internal teams to implement new features and integrations to meet merchants' needs. -Worked closely with the App Success Team to conduct regular app audits, track growth metrics, and identify improvement areas. -Built strong relationships with multiple stakeholders, including C-level executives. Additional Responsibilities: -Took on Customer Success for major accounts, managing the entire portfolio from Sales to Success. -Conducted Quarterly Business Reviews (QBRs) for Focus Accounts. -Provided product training for improved adoption and new feature rollouts. -Ensured minimal churn by applying the Customer Success Playbook. -Generated revenue through expansion and upgrades. Show less Successfully drove the success of high-growth e-commerce merchants on the Shopify and Shopify Plus platform in the USA, EMEA, and ANZ regions by: -Consulting and recommending business strategies that led to increased conversions and growth. -Collaborating with partners, app developers, and internal teams to implement new features and integrations to meet merchants' needs. -Worked closely with the App Success Team to conduct regular app audits, track growth metrics, and identify… Show more Successfully drove the success of high-growth e-commerce merchants on the Shopify and Shopify Plus platform in the USA, EMEA, and ANZ regions by: -Consulting and recommending business strategies that led to increased conversions and growth. -Collaborating with partners, app developers, and internal teams to implement new features and integrations to meet merchants' needs. -Worked closely with the App Success Team to conduct regular app audits, track growth metrics, and identify improvement areas. -Built strong relationships with multiple stakeholders, including C-level executives. Additional Responsibilities: -Took on Customer Success for major accounts, managing the entire portfolio from Sales to Success. -Conducted Quarterly Business Reviews (QBRs) for Focus Accounts. -Provided product training for improved adoption and new feature rollouts. -Ensured minimal churn by applying the Customer Success Playbook. -Generated revenue through expansion and upgrades. Show less

Sales and Marketing Manager

• 2015 - 2016

Sales Initiative: - Help the company establish International Sales Practices and develop a core Sales and Marketing team. -I own & drive all pre-sales & post-sales opportunities right from customer connects, understanding the business need and pain points, architecting solutions, defining the value proposition, drafting win themes, preparing responses, pricing, participation in deal reviews, solution presentation to clients and contract negotiations and closing the deals. -… Show more Sales Initiative: - Help the company establish International Sales Practices and develop a core Sales and Marketing team. -I own & drive all pre-sales & post-sales opportunities right from customer connects, understanding the business need and pain points, architecting solutions, defining the value proposition, drafting win themes, preparing responses, pricing, participation in deal reviews, solution presentation to clients and contract negotiations and closing the deals. - Reaching out to VP, CTO, IT Directors for pitching and presenting business solutions. -Working closely with vendors and promoting JD Edwards Support Solutions. -Work closely with the implementation and deployment team and make sure the SLA’s are met. -Managing client engagements & directing the activities of consulting professionals on multi-stream projects. - Promoted and Sold solutions like SEO, Digital Marketing, Web Dev, Ecommerce Platforms, PPC, Analytics, JD Edwards ERP, LMS etc Marketing Initiative: - I created & monitored content and marketing strategy which deliver innovative marketing messages targeted towards potential clients. - Managing projects across the website, marketing automation, & digital marketing technologies - Analyze data from marketing automation channels, and website statistics and use it to appropriately drive sales - Drafted content marketing strategy for social media marketing and online advertising for clients - Website planning & development (user experience, wireframes, information architecture, content templates, strategy, and copywriting) - Managed over 16+ Websites & and 11 SEO projects for the company and clients. - Retargeted SEO strategy to gain instant and sustainable growth. - Collateral production- designed marketing kits including Brochures, Presentations, Whitepapers, Videos etc. - Effectively using email marketing campaigns to drive leads and generate business. - Hosting ongoing webinars to engage potential clients and generate new business leads. Show less Sales Initiative: - Help the company establish International Sales Practices and develop a core Sales and Marketing team. -I own & drive all pre-sales & post-sales opportunities right from customer connects, understanding the business need and pain points, architecting solutions, defining the value proposition, drafting win themes, preparing responses, pricing, participation in deal reviews, solution presentation to clients and contract negotiations and closing the deals. -… Show more Sales Initiative: - Help the company establish International Sales Practices and develop a core Sales and Marketing team. -I own & drive all pre-sales & post-sales opportunities right from customer connects, understanding the business need and pain points, architecting solutions, defining the value proposition, drafting win themes, preparing responses, pricing, participation in deal reviews, solution presentation to clients and contract negotiations and closing the deals. - Reaching out to VP, CTO, IT Directors for pitching and presenting business solutions. -Working closely with vendors and promoting JD Edwards Support Solutions. -Work closely with the implementation and deployment team and make sure the SLA’s are met. -Managing client engagements & directing the activities of consulting professionals on multi-stream projects. - Promoted and Sold solutions like SEO, Digital Marketing, Web Dev, Ecommerce Platforms, PPC, Analytics, JD Edwards ERP, LMS etc Marketing Initiative: - I created & monitored content and marketing strategy which deliver innovative marketing messages targeted towards potential clients. - Managing projects across the website, marketing automation, & digital marketing technologies - Analyze data from marketing automation channels, and website statistics and use it to appropriately drive sales - Drafted content marketing strategy for social media marketing and online advertising for clients - Website planning & development (user experience, wireframes, information architecture, content templates, strategy, and copywriting) - Managed over 16+ Websites & and 11 SEO projects for the company and clients. - Retargeted SEO strategy to gain instant and sustainable growth. - Collateral production- designed marketing kits including Brochures, Presentations, Whitepapers, Videos etc. - Effectively using email marketing campaigns to drive leads and generate business. - Hosting ongoing webinars to engage potential clients and generate new business leads. Show less

International Sales Manager

• Jul 2014 - Jan 2015

-Handling end-to-end sales by acquiring clients across APAC, EMEA & USA. -Strategize to build and acquire clients across multiple industries for research and consulting services. -Account handling and their requirement handling for all the content. -Cross selling and Up selling to existing clients. -Developing proposals/business cases/presentations for the clients -Customizing content in terms of market research reports/titles aptly suiting the needs of the… Show more -Handling end-to-end sales by acquiring clients across APAC, EMEA & USA. -Strategize to build and acquire clients across multiple industries for research and consulting services. -Account handling and their requirement handling for all the content. -Cross selling and Up selling to existing clients. -Developing proposals/business cases/presentations for the clients -Customizing content in terms of market research reports/titles aptly suiting the needs of the clients. -Consolidating and overlooking the requirements of the clients. -Decide upon the market studies/topics to be researched. -Finalize client proposals. -Updating and maintaining CRM discipline. Show less -Handling end-to-end sales by acquiring clients across APAC, EMEA & USA. -Strategize to build and acquire clients across multiple industries for research and consulting services. -Account handling and their requirement handling for all the content. -Cross selling and Up selling to existing clients. -Developing proposals/business cases/presentations for the clients -Customizing content in terms of market research reports/titles aptly suiting the needs of the… Show more -Handling end-to-end sales by acquiring clients across APAC, EMEA & USA. -Strategize to build and acquire clients across multiple industries for research and consulting services. -Account handling and their requirement handling for all the content. -Cross selling and Up selling to existing clients. -Developing proposals/business cases/presentations for the clients -Customizing content in terms of market research reports/titles aptly suiting the needs of the clients. -Consolidating and overlooking the requirements of the clients. -Decide upon the market studies/topics to be researched. -Finalize client proposals. -Updating and maintaining CRM discipline. Show less

Business Manager

• Jun 2012 - May 2014

-Making Cold calls and prospecting the client for sale of Elearning and ERP Solutions. -Meeting daily, weekly and monthly call ratio. -Generating leads through area-specific campaigns. -Arranging Product Demonstration for Management and Respective Personnel. -Overcoming objections and drive the process towards closure. -Learn and Maintain knowledge of the product and various offerings. -Taking regular follow-ups and generating opportunity for closure. -Working closely… Show more -Making Cold calls and prospecting the client for sale of Elearning and ERP Solutions. -Meeting daily, weekly and monthly call ratio. -Generating leads through area-specific campaigns. -Arranging Product Demonstration for Management and Respective Personnel. -Overcoming objections and drive the process towards closure. -Learn and Maintain knowledge of the product and various offerings. -Taking regular follow-ups and generating opportunity for closure. -Working closely with the Implementation team, Technical Team and Academic Team in order to streamline the process. -Daily updating Salesforce, and maintaining updated data of Leads, Accounts, Opportunities and Closures. -Identify prospective client's needs and suggest product combinations matching their requirements. Show less -Making Cold calls and prospecting the client for sale of Elearning and ERP Solutions. -Meeting daily, weekly and monthly call ratio. -Generating leads through area-specific campaigns. -Arranging Product Demonstration for Management and Respective Personnel. -Overcoming objections and drive the process towards closure. -Learn and Maintain knowledge of the product and various offerings. -Taking regular follow-ups and generating opportunity for closure. -Working closely… Show more -Making Cold calls and prospecting the client for sale of Elearning and ERP Solutions. -Meeting daily, weekly and monthly call ratio. -Generating leads through area-specific campaigns. -Arranging Product Demonstration for Management and Respective Personnel. -Overcoming objections and drive the process towards closure. -Learn and Maintain knowledge of the product and various offerings. -Taking regular follow-ups and generating opportunity for closure. -Working closely with the Implementation team, Technical Team and Academic Team in order to streamline the process. -Daily updating Salesforce, and maintaining updated data of Leads, Accounts, Opportunities and Closures. -Identify prospective client's needs and suggest product combinations matching their requirements. Show less

SAT Manager

• Jul 2010 - Jul 2012

-Responsible for promotion of Camlin Products throughout MH, CG, MP and Goa. -Planning and implementing new innovative methods to promote products with more effectiveness. -Boosting sales through activities like Workshops, Competitions, In-shop demo, Exhibitions, School demos etc. -Being a SAT (School Activation Team) Manager, I am responsible for arranging all activities and events in schools. -Approaching Corporate, Societies, Schools, Institutes, and Social Clubs for arranging… Show more -Responsible for promotion of Camlin Products throughout MH, CG, MP and Goa. -Planning and implementing new innovative methods to promote products with more effectiveness. -Boosting sales through activities like Workshops, Competitions, In-shop demo, Exhibitions, School demos etc. -Being a SAT (School Activation Team) Manager, I am responsible for arranging all activities and events in schools. -Approaching Corporate, Societies, Schools, Institutes, and Social Clubs for arranging various innovative activities. -Developing strong network of Trusted Hobby Tutors for exchanging new ideas and getting the activities done through them. -Networking amongst Hobby Tutors for direct bulk orders. -Conducting market survey for existing product and new product launch. -Conducting extensive competitor analysis in terms of product and various activities. -Developing new territories. Maintain database records utilizing wizard for all active and inactive Tutors and Retail Outlets. -Documenting all activities, sales generated and future planning and submitting report to company from time to time, in order to evaluate the effectiveness of the activities. Show less -Responsible for promotion of Camlin Products throughout MH, CG, MP and Goa. -Planning and implementing new innovative methods to promote products with more effectiveness. -Boosting sales through activities like Workshops, Competitions, In-shop demo, Exhibitions, School demos etc. -Being a SAT (School Activation Team) Manager, I am responsible for arranging all activities and events in schools. -Approaching Corporate, Societies, Schools, Institutes, and Social Clubs for arranging… Show more -Responsible for promotion of Camlin Products throughout MH, CG, MP and Goa. -Planning and implementing new innovative methods to promote products with more effectiveness. -Boosting sales through activities like Workshops, Competitions, In-shop demo, Exhibitions, School demos etc. -Being a SAT (School Activation Team) Manager, I am responsible for arranging all activities and events in schools. -Approaching Corporate, Societies, Schools, Institutes, and Social Clubs for arranging various innovative activities. -Developing strong network of Trusted Hobby Tutors for exchanging new ideas and getting the activities done through them. -Networking amongst Hobby Tutors for direct bulk orders. -Conducting market survey for existing product and new product launch. -Conducting extensive competitor analysis in terms of product and various activities. -Developing new territories. Maintain database records utilizing wizard for all active and inactive Tutors and Retail Outlets. -Documenting all activities, sales generated and future planning and submitting report to company from time to time, in order to evaluate the effectiveness of the activities. Show less

Sales Executive USA

• 2009 - Apr 2010

-Identify target companies for business development -Populate company database and update the database from time to time \ -Explore and develop new business opportunities in the international market. -Client Development and acquisition of the new business by cold calling, mailing, and presentation for Futurism IT products & and services in the US and Europe regions. -Researching and identifying prospective clients. -Client account management. -Executing marketing… Show more -Identify target companies for business development -Populate company database and update the database from time to time \ -Explore and develop new business opportunities in the international market. -Client Development and acquisition of the new business by cold calling, mailing, and presentation for Futurism IT products & and services in the US and Europe regions. -Researching and identifying prospective clients. -Client account management. -Executing marketing activities with lead generation and sales conversion. Show less -Identify target companies for business development -Populate company database and update the database from time to time \ -Explore and develop new business opportunities in the international market. -Client Development and acquisition of the new business by cold calling, mailing, and presentation for Futurism IT products & and services in the US and Europe regions. -Researching and identifying prospective clients. -Client account management. -Executing marketing… Show more -Identify target companies for business development -Populate company database and update the database from time to time \ -Explore and develop new business opportunities in the international market. -Client Development and acquisition of the new business by cold calling, mailing, and presentation for Futurism IT products & and services in the US and Europe regions. -Researching and identifying prospective clients. -Client account management. -Executing marketing activities with lead generation and sales conversion. Show less

Management Trainee Team Lead

• Dec 2008 - Apr 2009

-Project Management. -Resource management and planning. -Work with partners to achieve deliverables. -Liaise internally with the team to ensure deadlines are met. -Project Management. -Resource management and planning. -Work with partners to achieve deliverables. -Liaise internally with the team to ensure deadlines are met.