Sharan Kumar

Software QA Tester at UMAI Restaurant Software
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Experience

  • UMAI Restaurant Software
    • Malaysia
    • Software Development
    • 1 - 100 Employee
    • Software QA Tester
      • Sep 2023 - Present

    • Client Relations Specialist
      • Nov 2019 - Sep 2023

      - Working directly with product teams to identify current issues and, synthesizing the diversefeedback from our customers, offer informed opinions on potential solutions- Being responsible with the Support team, to ensure that all customers have a greatexperience with the product- Have good interpersonal and communication skills, dedication and commitment result-oriented, hardworking, with a quest and zeal to learn new technologies and zeal to learn new technologies andundertake challenging tasks- Actively interacted with development team in resolving Bugs identified from Testing Show less

  • Maxis
    • Malaysia
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Executive
      • Dec 2018 - Nov 2019

  • Grab
    • Singapore
    • Software Development
    • 700 & Above Employee
    • Country Support
      • Jan 2018 - Aug 2018

  • TDCX
    • Singapore
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Technical Support Analyst
      • Jul 2017 - Dec 2017

  • SRG Asia Pacific
    • Malaysia
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Customer Service Representative
      • Nov 2016 - Jun 2017

Education

  • Smk Seri Ipoh
    SPM, SPM
    2009 - 2014

Community

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