Experience

Konica Minolta Spain

• Spain
• IT Services and IT Consulting
• 200 - 300 Employee

• Account Manager

  • May 2019 - Present

  My main goal is to help companies in reducing costs & maximizing productivity, relating printing solutions, internal work-flow, etc . I serve as the interface between the customer service and the sales team. I always try to create long term relationships. My main goal is to help companies in reducing costs & maximizing productivity, relating printing solutions, internal work-flow, etc . I serve as the interface between the customer service and the sales team. I always try to create long term relationships.



Vodafone Business

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Account Manager

  • Feb 2015 - Apr 2019

  Iam responsible for developing long-term relationships with my portfolio of assigned customers, connecting with key business executives and stakeholders. I liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Between the main responsabilites: - To operate as the lead point of contact for any and all matters specific to my customers - To build and maintain strong, long-lasting customer relationships - To develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors - To ensure the timely and successful delivery of our solutions according to customer needs and objectives - To communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders - To forecast and track key account metrics - To identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment - To assist with high severity requests or issue escalations as needed - To be accountable for adopting and implementing the Vodafone Way.



The Valencian Institute for Business Competitiveness (IVACE)

• Spain
• Government Administration
• 1 - 100 Employee

• Market Analyst

  • Jan 2011 - Jan 2015

  I was responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, and current campaigns. Between the main responsabilities: - To examine a campaign's return on investment. - To identify new market opportunities. - To complete concept-testing for new products. - To perform extensive market research. - To determine brand perceptions and reputations. - To evaluate market penetration. - To create databases and capture market data. - To analyze competitors. - To assess client's promotional needs.