Elizabeth Knapp

Front Desk Receptionist at Clark College
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, Washington, United States, US

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Front Desk Receptionist
      • Nov 2022 - Present

      -Greets guests at front desk and engages in pleasant conversations while managing check-in process. -Answers multi-line phone system to respond to inquiries and transfers calls to correct departments and personnel. -Resolves customer issues quickly and notifies supervisor immediately when problems escalate. -Creates marketing and promotional materials for department events and programs. -Greets guests at front desk and engages in pleasant conversations while managing check-in process. -Answers multi-line phone system to respond to inquiries and transfers calls to correct departments and personnel. -Resolves customer issues quickly and notifies supervisor immediately when problems escalate. -Creates marketing and promotional materials for department events and programs.

  • Pan's Mushroom Jerky
    • Portland, Oregon, United States
    • Production Lead
      • Dec 2020 - Nov 2022

      -Maintained a safe working environment by observing safety procedures, policies, and regulations. -Met or exceeded business and customer needs by motivating employees to reach company goals. -Delegated daily tasks and responsibilities. -Maintained a safe working environment by observing safety procedures, policies, and regulations. -Met or exceeded business and customer needs by motivating employees to reach company goals. -Delegated daily tasks and responsibilities.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Line cook
      • Nov 2019 - Dec 2020

      -Prepared multiple orders simultaneously during peak periods with high accuracy rate. -Created identical dishes numerous times daily with consistent care, attention to detail and quality. -Prepared multiple orders simultaneously during peak periods with high accuracy rate. -Created identical dishes numerous times daily with consistent care, attention to detail and quality.

    • Head Food Runner
      • Dec 2018 - Nov 2019

      -Provided excellent customer service while minimizing errors and complaints. -Trained and mentored new hires on process flow and safety procedures. -Assisted servers with table settings and beverage refills to maintain speed of service. -Provided excellent customer service while minimizing errors and complaints. -Trained and mentored new hires on process flow and safety procedures. -Assisted servers with table settings and beverage refills to maintain speed of service.

Education

  • Clark College
    Associate's degree, Business Administration
    2022 - 2024

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