Elizabeth Knapp
Front Desk Receptionist at Clark College- Claim this Profile
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Topline Score
Bio
Experience
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Clark College
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United States
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Higher Education
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700 & Above Employee
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Front Desk Receptionist
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Nov 2022 - Present
-Greets guests at front desk and engages in pleasant conversations while managing check-in process. -Answers multi-line phone system to respond to inquiries and transfers calls to correct departments and personnel. -Resolves customer issues quickly and notifies supervisor immediately when problems escalate. -Creates marketing and promotional materials for department events and programs. -Greets guests at front desk and engages in pleasant conversations while managing check-in process. -Answers multi-line phone system to respond to inquiries and transfers calls to correct departments and personnel. -Resolves customer issues quickly and notifies supervisor immediately when problems escalate. -Creates marketing and promotional materials for department events and programs.
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Pan's Mushroom Jerky
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Portland, Oregon, United States
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Production Lead
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Dec 2020 - Nov 2022
-Maintained a safe working environment by observing safety procedures, policies, and regulations. -Met or exceeded business and customer needs by motivating employees to reach company goals. -Delegated daily tasks and responsibilities. -Maintained a safe working environment by observing safety procedures, policies, and regulations. -Met or exceeded business and customer needs by motivating employees to reach company goals. -Delegated daily tasks and responsibilities.
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Ringside Steakhouse
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United States
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Restaurants
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1 - 100 Employee
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Line cook
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Nov 2019 - Dec 2020
-Prepared multiple orders simultaneously during peak periods with high accuracy rate. -Created identical dishes numerous times daily with consistent care, attention to detail and quality. -Prepared multiple orders simultaneously during peak periods with high accuracy rate. -Created identical dishes numerous times daily with consistent care, attention to detail and quality.
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Trummer's On Main
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Clifton, VA
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Head Food Runner
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Dec 2018 - Nov 2019
-Provided excellent customer service while minimizing errors and complaints. -Trained and mentored new hires on process flow and safety procedures. -Assisted servers with table settings and beverage refills to maintain speed of service. -Provided excellent customer service while minimizing errors and complaints. -Trained and mentored new hires on process flow and safety procedures. -Assisted servers with table settings and beverage refills to maintain speed of service.
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Education
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Clark College
Associate's degree, Business Administration