Experience

Arthur Recruitment

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Consultant l Risk Management

  • Mar 2022 - Present

  Arthur has been recruiting within the London & Lloyd's market since 2009. Our consultants have all worked in Insurance either in a recruitment capacity or as insurance professionals. This means our candidates and clients receive a service which is unrivalled in the Insurance recruitment market. Specialist areas: Risk Management Catastrophe Modelling & Exposure Management Actuarial Underwriting, Broking & Claims Finance Compliance & Audit As an independent recruitment agency, we can deliver a bespoke recruitment offering which is tailored to our client’s specific needs. We have maintained a strong reputation throughout the London & Lloyd's insurance markets because of an effective search and selection processes. Arthur understands their clients’ goals and we act inquisitively and resourcefully; we always look for smarter and innovative methods to help our clients. We are committed to doing our utmost to help candidates reach their potential and even if we cannot place candidates ourselves, we ensure they leave with helpful market information to aid their career progression. Show less



Hays

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Resourcing Consultant - Claims/Broking Division

  • Jul 2019 - Mar 2022

  Working for Hays Insurance undertaking specialist recruitment for the Lloyd's & London Insurance market. All classes of business including Marine, Non Marine and Aviation for both Direct and Reinsurance.Typical roles include -Account Handlers, Account Executives, Broker Back Up Technicians, Binding Authority Technicians, Placing Brokers, Business DevelopersDirectors/Senior AppointmentsGraduate/Trainee RolesDuties: · Interviewing potential candidates to assess and establish their work experience and requirements.· Sourcing candidates through our elastic searching via internal system Onetouch, as well as headhunting, portals, networking, job boards, LinkedIn etc.· Creating and formatting CV’s.· Building and maintaining relationships with Brokers, Insurer and MGA’s· Consistently achieving KPI and Targets set monthly.· Arranging and conducting meetings with hot and cold Insurance clients, to include HR, Directors, CEO’s, Founders etc (whilst covering our claims desk)· Creating an advert and advertising roles. This is via Social Media, Job Boards and Hays Website.· Creating LinkedIn content to attract and target candidates.· Attending networking events to understand the insurance market and expand network.· Liaising in a daily basis with clients and candidates offering sector specific advice and salary benchmarking information.· Ability to source highly suitable candidates· Ensuring all placed candidates are fully compliant. Show less

• Associate Consultant - Insurance Claims Division

  • Jan 2019 - Jul 2019

• Resourcer - Insurance Broking division

  • Apr 2018 - Jan 2019



Interserve

• United Kingdom
• Construction
• 700 & Above Employee

• Repairs Service Controller

  • Oct 2017 - Apr 2018

• Gas Scheduler

  • Nov 2016 - Oct 2017

  • Manage up to 10 gas engineers schedules, holidays and sickness using DRS & Accuserve• Raise and close orders using Servitor and Accuserve• Answer telephone calls from the client, residents and gas engineers• Action all CP12’s and warning notices accordingly• Aim to hit access rate and overdue order targets daily• Allocate emergencies quickly and precisely• Liaise with my manager and supervisors to provide the best possible service to residents• Train new members of staff to use our systems and how to complete daily tasks• Deal with resident complaints and liaise with the client to resolve issues.• Ensure the company are meeting KPI’s• In frequent contact with suppliers for information on parts and ordering/crediting materials.• Follow instructions from my line manager• Follow the company's polices and procedures at all times Show less



Aston Group

• United Kingdom
• Construction
• 1 - 100 Employee

• Gas Scheduler

  • Aug 2017 - Oct 2017

  Tuped from Interserve • Manage up to 10 gas engineers schedules, holidays and sickness using DRS & Accuserve • Raise and close orders using Servitor and Accuserve • Answer telephone calls from the client, residents and gas engineers • Action all CP12’s and warning notices accordingly • Aim to hit access rate and overdue order targets daily • Allocate emergencies quickly and precisely • Liaise with my manager and supervisors to provide the best possible service to residents • Train new members of staff to use our systems and how to complete daily tasks • Deal with resident complaints and liaise with the client to resolve issues. • Ensure the company are meeting KPI’s • In frequent contact with suppliers for information on parts and ordering/crediting materials. • Follow instructions from my line manager • Follow the company's polices and procedures at all times Show less



STAFF LINE HOME CARE LIMITED

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• HR/Care Coordinator

  • Oct 2015 - Nov 2016

  • To complete and maintain weekly schedules for care packages in line with deadlines.• Ensuring our care team have appropriate shifts allocated and any gaps in schedules are filled with an appropriate carer as soon as possible. • Be the first point of contact for incoming queries to the team. • Updating our internal systems ensuring hours and shift patters are correct at all times and any ended packages have been removed from the system. • Involvement in setting up of new package including system set up and co-ordination of introduction meetings/assessments, initial rotas etc. • Involvement in relevant meetings related to the care of the people we support, these may involve, families, other professionals or the funders. • Co-ordinating the production, collection and distribution of MAR charts for our care packages and making full use of pharmacy MAR charts where possible. • Maintaining compliance and support of staff through coordination and completion of supervision, appraisal and team meetings and spot checks as per Company policy • To ensure the management of employee’s sickness and absence as per company policies, including carrying out return to work interviews as and when required. • General line management of our care delivery team, including managing availability or contractual changes, annual leave requests, other relevant HR issues and ensuring leavers are processed in line with company procedure. • Providing operational support in relation to complaints, staff grievances and disciplinary issues. Show less

• HR/Recruitment Administrator

  • Jul 2013 - Oct 2015

  • Dealing with telephone and email enquiries. • Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc. • Compile reports, maintain and update all records / paperwork. • Headhunted new members of staff.• Interviewed potential new employees at first and second stage. • Carried out full compliance and rights to work checks on potential staff. • Liaise with external recruitment agencies and other professionals, as required • To monitor responses and deal with applications in a prompt, professional and timely manner. • Pre-screen potential candidates and where relevant, book in for interviews. • Booking rooms and conference facilities. • Photocopying and printing various documents, sometimes on behalf of other colleagues• Ordering stationary and other products when required.• Arranging in-house and external events, e.g. Training, Team meetings, Meetings with outside professionals etc. • Carrying out DBS checks on possible members of staff. • Franking and distributing post.• Other Ad-Hoc duties. Show less