Director of Product (Systems)

• Mar 2023 - Present

Senior Salesforce Administrator

• Apr 2022 - Mar 2023

Senior Data Consultant

• May 2021 - Apr 2022

Data Consultant at Salesforce Practice Brazil. Responsible for Data Migration on projects in USA and LATAM, and supporting Pre-Sales process. Most recently, reviewed the Data Migration Methodology, and worked on projects using tools as Oracle DB, SQL Server, Alteryx, DataLoader, DBAmp, Citrix VDI and Amazon EC2 to perform data migration. Data Consultant at Salesforce Practice Brazil. Responsible for Data Migration on projects in USA and LATAM, and supporting Pre-Sales process. Most recently, reviewed the Data Migration Methodology, and worked on projects using tools as Oracle DB, SQL Server, Alteryx, DataLoader, DBAmp, Citrix VDI and Amazon EC2 to perform data migration.

Process and BI Leader

• Feb 2020 - May 2021

Responsible for BI strategies and a small team at the largest office in the state of Minas Gerais. Developed reports for KPIs monitoring and M&A analysis. Worked on the CRM Pipedrive data feed and CRM migration from Pipedrive to Salesforce, being responsible for train the staff and create campaigns to boost results. Moreover, tasks include standardizing processes, creating Dashboards for routine management and customizing performance analysis reports. Some of the achieved results were: 78% growth of NPS research participating customers in one semester, with an 88% score at 2020 | Office custody record: R$ 2.1 billion | Record of new customers - December 2020 Show less

PMO Member

• Mar 2018 - May 2019

Data and Finance Analyst in a team responsible for managing rolling stock engineering projects; purchasing wagons, locomotives and constructing new maintenance facilities. Responsible for improving management methods and creating control tools for imported special maintenance equipment. Achievements include a daily update report integrated with Power BI, letting the stakeholders check the project updates online and a 96% adherence to the portfolio's Budget. Data and Finance Analyst in a team responsible for managing rolling stock engineering projects; purchasing wagons, locomotives and constructing new maintenance facilities. Responsible for improving management methods and creating control tools for imported special maintenance equipment. Achievements include a daily update report integrated with Power BI, letting the stakeholders check the project updates online and a 96% adherence to the portfolio's Budget.

Engineer Trainee

• Jan 2017 - Jun 2017

Member of the Board of trainees, a team responsible for managing specific projects in all spheres of the company. Mentored by Dr. Ronaldo Sampaio, an internationally recognized specialist in the steel industry. Responsible for creating an Introductory Course of Project Management, training staff and developing a project management methodology. Member of the Board of trainees, a team responsible for managing specific projects in all spheres of the company. Mentored by Dr. Ronaldo Sampaio, an internationally recognized specialist in the steel industry. Responsible for creating an Introductory Course of Project Management, training staff and developing a project management methodology.

Engineering Intern (MAN Exchange Program)

• Mar 2016 - May 2016

Intern in a production engineering team. The team was responsible for projects in Munich, Steyr (Austria) and Krakow (Poland). The primary tasks were to run analyses to save time, reduce costs and increase the quality of the manufacturing process based on the lean manufacturing concept. Moreover, I developed a tool using Excel and the annual production database to analyze production chain concepts} for the new factories. Intern in a production engineering team. The team was responsible for projects in Munich, Steyr (Austria) and Krakow (Poland). The primary tasks were to run analyses to save time, reduce costs and increase the quality of the manufacturing process based on the lean manufacturing concept. Moreover, I developed a tool using Excel and the annual production database to analyze production chain concepts} for the new factories.

PMO Member

• Aug 2011 - Jul 2014

Project Analyst of a team responsible for managing a portfolio of 500.000.000 US$. Assisted the project managers, being responsible for developing management tools, KPIs and verify stakeholders' level of satisfaction.Besides closing one of the largest wagon and locomotive deals of the century in Brazil (more than 3000 new or refurbished Locomotives and Wagons during the period), the project management methodology created by the team was replicated in several departments of the company.

Maintenance Planner

• Jul 2010 - Jul 2011

Responsible for planning the maintenance of a fleet of 180 diesel locomotives of the company's largest maintenance facility. Daily activities included managing work orders, monitoring KPI's and follow-up meetings with the maintenance team and the operations control center. In addition, I've developed automatic data control spreadsheets and trained new interns.

Locomotive Mechanic

• Mar 2010 - Jun 2010

Low complexity maintenance of diesel locomotives.

Intern

• Aug 2009 - Feb 2010

Assisted in the implementation of the ERP “RM Factory”. Responsible for registering assets, maintenance plans and writing training manuals. Assisted in the implementation of the ERP “RM Factory”. Responsible for registering assets, maintenance plans and writing training manuals.