Experience

Eurotex Garments Co.

• Egypt
• Textile Manufacturing
• 1 - 100 Employee

• Information Technology Specialist

  • Nov 2017 - Present

  Carry out technical support for computers and deal with them of all kinds. Knowledge of extending network cables and connecting them to and from the server. Knowledge of installing and connecting surveillance cameras and operating their systems. Install and configure computer operating systems and applications Monitor and maintain computer systems and networks Good knowledge of Microsoft Dynamic 365 units Speak to employees or clients through a series of procedures, either face to face or over the phone, to help set up systems or solve problems Troubleshoot system and network problems, and solve hardware or software problems Replacement parts as required Provide support, including procedural documents and related reports Follow the written diagrams and instructions to fix an error or set up a system Support starting new applications Set up new user accounts and profiles and deal with password problems Respond within the agreed time limits for calls Continuously work on assignment until completion (or referral to third parties, if appropriate) Testing and evaluation of new technology Show less



يوروتكس

• Technical support

  • Nov 2017 - Present

  Carry out technical support for computers and deal with them of all kinds.Knowledge of extending network cables and connecting them to and from the server.Knowledge of installing and connecting surveillance cameras and operating their systems.Install and configure computer operating systems and applicationsMonitor and maintain computer systems and networksGood knowledge of Microsoft Dynamic 365 unitsSpeak to employees or clients through a series of procedures, either face to face or over the phone, to help set up systems or solve problemsTroubleshoot system and network problems, and solve hardware or software problemsReplacement parts as requiredProvide support, including procedural documents and related reportsFollow the written diagrams and instructions to fix an error or set up a systemSupport starting new applicationsSet up new user accounts and profiles and deal with password problemsRespond within the agreed time limits for callsContinuously work on assignment until completion (or referral to third parties, if appropriate)Testing and evaluation of new technology Show less

• مراقب كاميرات

  • Jun 2014 - Nov 2017



شركة اون تراك للكمبيوتر والتكنولوجيا

• قسم الدعم الفنى

  • Jun 2005 - Sep 2009