Experience

LimTC

• Ukraine
• Information Technology & Services
• 1 - 100 Employee

• Talent Acquisition Specialist

  • Sep 2017 - Present

  We understand that it can be daunting for any small or medium sized business to walk the tight rope between managing costs, training manpower and still achieve the desired results. We know the importance of prompt service or skilled technical support in establishing your business and growing your customer base. Whether you seek support in marketing, sales, administration, customer assistance, onboarding or more, we extend our limits to exceed your expectations. Think of us as your extended team, behind the scenes, but working round the clock to give your business a boost of added power and performance. Our trained and experienced professionals work collaboratively with yours to maximize your potential and achieve desired outcomes, adapted and customized to markets worldwide. Outsourcing that guarantees the results you expect and the peace of mind you deserve - Pre-sales & Sales Support - Helpdesk & Customer Support - Technical Support (L1, L2, L3) - Customer Success - Backoffice Administration Show less



Transparen

• United States
• Software Development
• 1 - 100 Employee

• QA Specialist

  • Jan 2017 - Aug 2017

  • Creating test cases, user stories, bugs report.• Making testing of products (Web services), making regression testing andretesting.• Keeping documentation. • Prepared a summary test report.• Tools: Trello, Basecamp.

• Office Manager

  • Feb 2016 - Dec 2016

  • Work with documentation• Handled office life-cycle• Outreach of potential candidates for the open positions• Meet and organize entertainment for customers• Solve organization questions at the office



BIONIC University

• Ukraine
• Education Administration Programs
• 1 - 100 Employee

• Intern BA/QA

  • Feb 2017 - Jun 2017

  Working and studying on the real project for Holland company in Bionic University Internship • Regularize the software requirements. • Have contact with product owner for getting more detailed information regarding the product. • Creating test cases, user stories, epics. • Testing the product: smoke, re-testing, regression testing. • Creating bugs report. • Worked with Jira, Bitbucket, Confluence. Working and studying on the real project for Holland company in Bionic University Internship • Regularize the software requirements. • Have contact with product owner for getting more detailed information regarding the product. • Creating test cases, user stories, epics. • Testing the product: smoke, re-testing, regression testing. • Creating bugs report. • Worked with Jira, Bitbucket, Confluence.



School #6

• Kiev, Ukraine

• Teacher

  • Aug 2009 - Jan 2016

  • Individual work with children of different age, also with parents. • Work with documents, educational materials, books, use Internet resources. • Create projects in different themes. • Help pupils develop their skills, intellection and abilities. • Solve psychological problems. • Work close with Kyiv Trade Union. • Individual work with children of different age, also with parents. • Work with documents, educational materials, books, use Internet resources. • Create projects in different themes. • Help pupils develop their skills, intellection and abilities. • Solve psychological problems. • Work close with Kyiv Trade Union.



Call Centre "Hello Centre"

• Telephone Operator

  • Dec 2008 - Jun 2009

  • Handled incoming/outgoing calls • Online chat, email. • Work with computer’s programs (CRM, Excel) • Handled incoming/outgoing calls • Online chat, email. • Work with computer’s programs (CRM, Excel)



Limited Liability Company "EPOS"

• Account Manager

  • Jan 2008 - Oct 2008

  • Created the propositions for the tenders • Took part in the discussion regarding the propositions • Controlling the documentation • Meet and support the customers • Created the propositions for the tenders • Took part in the discussion regarding the propositions • Controlling the documentation • Meet and support the customers