Experience

Lesunja Fine Jewellery

• Servizio clienti



MELBOURNE POLYTECHNIC Melbourne, Australia

• Мельбурн, Виктория, Австралия

• Responsabile Delle Comunicazioni

  • Sep 2018 - Mar 2019

  Promoting communications and marketing materials through appropriate social channels Track analytics and create reports detailing successes and failures of communications campaigns Ensure that all communications and marketing material aligns with brand standards Work with communications team members to conceptualize and implement communications strategies and campaigns Develop escalation protocols for managing communication crises, should they arise Promoting communications and marketing materials through appropriate social channels Track analytics and create reports detailing successes and failures of communications campaigns Ensure that all communications and marketing material aligns with brand standards Work with communications team members to conceptualize and implement communications strategies and campaigns Develop escalation protocols for managing communication crises, should they arise



AUSTRALIAN TENNIS OPEN Melbourne, Australia

• Мельбурн, Виктория, Австралия

• Comessa

  • Jan 2017 - Jan 2019

  Locating product for customers and keeping the sales floor organized and well-stocked. • Greeting customers and offering assistance • Recommending products and merchandise to help customers • Answering questions and addressing concerns • Informing customers about sales, promotions and policies • Demonstrating how products work • Taking payments for purchases and packaging purchases • Stocking merchandise and creating displays • Taking inventory and monitoring sales floor Locating product for customers and keeping the sales floor organized and well-stocked. • Greeting customers and offering assistance • Recommending products and merchandise to help customers • Answering questions and addressing concerns • Informing customers about sales, promotions and policies • Demonstrating how products work • Taking payments for purchases and packaging purchases • Stocking merchandise and creating displays • Taking inventory and monitoring sales floor



CLASSIC’ FASHION BOUTIQUE

• Калининград, Калининградская область, Россия

• Senior Sales Assistant

  • 2008 - 2014

  • Accoglienza dei clienti in negozio e assistenza fino all’acquisto. • Coordinamento con il magazzino per il rifornimento degli scaffali. • Prelievo della merce dal magazzino e rifornimento del negozio. • Pulizia e allestimento degli spazi espositivi interni e delle vetrine. • Assistenza post vendita alla clientela gestendo reclami, richieste di reso o rimborso e sostituzioni di prodotto. • Utilizzo di registratori di cassa e POS per scansionare gli acquisti effettuati dai clienti, elaborare i pagamenti ed emettere le ricevute Show less