Алёна Умрейко
Customer Service Assistant at IT Academy- Claim this Profile
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Английский -
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Русский -
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Bio
Experience
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IT Academy
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Belarus
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Higher Education
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300 - 400 Employee
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Customer Service Assistant
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Dec 2021 - Present
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ООО "SAUKA BAY"
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Брест, Брестская область, Республика Беларусь
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Manager
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Dec 2020 - Dec 2021
Responsibilities: - document management; - communication with clients by phone and in person (mostly legal entities); - occupational Safety and Health; - preparation of tender documents; - work with transport companies-carriers; - partial management of personnel work; - maintaining the company's social networks on Facebook and Instagram (content development and publication, customer feedback) Responsibilities: - document management; - communication with clients by phone and in person (mostly legal entities); - occupational Safety and Health; - preparation of tender documents; - work with transport companies-carriers; - partial management of personnel work; - maintaining the company's social networks on Facebook and Instagram (content development and publication, customer feedback)
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TA "Piligrim"
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Брест, Брестская область, Республика Беларусь
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Travel Agent
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Mar 2018 - Nov 2020
Responsibilities: - work with clients in the office (selection of a tour, consulting, work with a cash desk, conclusion of contracts, visa support, medical insurance); - development, calculations and equipment of bus tours; - accompanying groups to Ukraine, across Belarus; - tourist travel advertising; - participation in promotional activities. Responsibilities: - work with clients in the office (selection of a tour, consulting, work with a cash desk, conclusion of contracts, visa support, medical insurance); - development, calculations and equipment of bus tours; - accompanying groups to Ukraine, across Belarus; - tourist travel advertising; - participation in promotional activities.
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OOO "NikaBus"
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Брест, Брестская область, Республика Беларусь
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Travel Agent
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Oct 2017 - Mar 2018
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ODO "Lider"
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Брест, Брестская область, Республика Беларусь
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Travel Agent
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Feb 2016 - Oct 2017
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OOO "5 ZVEZDOCHEK"
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Брест, Брестская область, Республика Беларусь
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Travel Agent
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Aug 2015 - Feb 2016
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Education
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Yanka Kupala State University of Grodno
Путешествия и туризм -
Гуманитарный колледж ГрГУ им. Янки Купалы
Путешествия и туризм