Experience

Benefits.me

• Germany
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Success Manager

  • Sep 2023 - Present



Healy World

• Germany
• Wellness and Fitness Services
• 200 - 300 Employee

• Deputy Team Lead Sales Support

  • Jul 2022 - Sep 2023

  - Providing overall support to the Team Leader with leadership and management of the Team - Serving as Acting Team Leader in her absence- Managing the flow of information within the Team, through coherent communication and information-sharing- Ensuring that daily, weekly and special reports are compiled and submitted to the management in accordance with established deadlines- Autonomous development of process descriptions and operating instructions- Monitoring and preparation of key performance indicators (KPI)- Contributing to corresponding projects and continuous improvement processes. Show less

• Customer Service Representative with Dutch, Spanish, Polish, English and German

  • Jul 2021 - Aug 2022

  - Simultaneous translation of live webinars online- Handling and documenting enquiries from our national and international customers and sales partners by telephone and in writing- Direct cooperation with the sales team- Additional tasks within the framework of project work- Translation of texts and proofreading of translations to and from Polish, Dutch and Spanish.



BD

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Internship

  • Nov 2018 - Feb 2019

  Payroll Internship supporting Dutch and Spanish-speaking countries. Payroll Internship supporting Dutch and Spanish-speaking countries.