Experience

FTUCharm - Duyen dang Ngoai thuong

• Public Relations and Communications Services
• 1 - 100 Employee

• Head of External Relations Department

  • Sep 2022 - Present

  Ho Chi Minh City, Vietnam



FTUYours - Skill and Event Club FTU HCMC

• Events Services
• 1 - 100 Employee

• Head of External Relations Department

  • Aug 2022 - Aug 2023

• Member of External Relations Department

  • Nov 2021 - Aug 2022



Generali Vietnam Life Insurance

• Vietnam
• Insurance
• 200 - 300 Employee

• Business Intelligence Intern

  • Nov 2022 - Jul 2023

  Ho Chi Minh City, Vietnam 1. Project Management a) Main responsibilities: - Responsible for designing mockups of projects for 3 company systems on Figma; - Conducted surveys for end-users to research their expectation and worked with developers to adjust the process' interface and flow; - Tested (UAT) thoroughly and monitored bugs closely with the IT team before going live officially on systems to avoid production issues; - Coordinated communication among team members and tracked the project's progress on… Show more 1. Project Management a) Main responsibilities: - Responsible for designing mockups of projects for 3 company systems on Figma; - Conducted surveys for end-users to research their expectation and worked with developers to adjust the process' interface and flow; - Tested (UAT) thoroughly and monitored bugs closely with the IT team before going live officially on systems to avoid production issues; - Coordinated communication among team members and tracked the project's progress on Jira. b) Key achievements: - Hard skills: Capable of Figma, Jira, and Sitecore. - Soft skills: Communication, problem-solving, leadership, time and risk management. 2. Data Reporting a) Main responsibilities: - Tracked sales performance and analyzed key trends of allocating revenues from each selling channel by preparing 2 reports per week; - Processed raw data extracted from Jasper and ran eKYC report to investigate users' insight when using eKYC on company systems as well as detect the root cause of failed cases; - Worked with Sales Leader to keep the Sales Planning process on track, synthesized data, and sent out reports consisting of Sales Targets and Sales Commitments to the sales force monthly. b) Key achievements: - Hard skills: Proficient with Microsoft Excel, Access, and SQL. - Soft skills: Critical thinking, numeracy and analytical skills. Show less