ÜMİT ÖZALP

IT Project Manager at MediaMarkt Turkey
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Istanbul, Turkey, TR
Languages
  • İngilizce Professional working proficiency

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Credentials

  • Cisco Certified Network Associate (CCNA)
    Cisco Networking Academy
    Nov, 2008
    - Nov, 2024
  • Bilge Adam Information Technologies Academy - Microsoft System Specialist Outstanding Achievement Certificate
    BilgeAdam Technologies
    Feb, 2008
    - Nov, 2024
  • Microsoft Certified Systems Administrators (MCSA)
    Microsoft
    Dec, 2007
    - Nov, 2024
  • Microsoft Certified Technology Specialist (MCTS)
    Microsoft
    Oct, 2007
    - Nov, 2024
  • Computer Professional Education Program Course Certificate
    Millî Eğitim Bakanlığı
    Jun, 2000
    - Nov, 2024

Experience

    • Retail
    • 700 & Above Employee
    • IT Project Manager
      • Mar 2021 - Present

      I have been working in MediaMarkt Turkey as "IT Project Manager" since 2018.- Managing key relationships with business units, global solution teams and internal/external IT service companies- Responsible for collecting and analyzing business requirements and provide best solutions/services in order to support and optimize all related processes- Support and improve stores process and local Business processes- Establishing the business cases for demands and incidents- Preparation of customer requirement documents for stores- Managing of Global projects and implementing for company- Preparation of Capex/Opex Budget for stores- Purchasing of IT Assets for stores- Managing of 3rd party vendor relations. Making contract and budget management.- Managing of maintenance and support agreements with vendors for stores.- Managing of oniste support teams for troubleshooting, maintenance and user support of related IT systems.- Coordinating new development projects with business departments- Managing of functional IT and Business solutions projects for stores Show less

    • Senior Information Technology Administrator
      • Oct 2019 - Mar 2021

      I had worked in MediaMarkt Turkey as "IT Senior Administrator".- Managing key relationships with business units, global solution teams and internal/external IT service companies- Responsible for collecting and analyzing business requirements and provide best solutions/services in order to support and optimize all related processes- Support and improve stores process and local Business processes- Establishing the business cases for demands and incidents- Preparation of customer requirement documents for stores- Managing of Global projects and implementing for company- Preparation of Capex/Opex Budget for stores- Purchasing of IT Assets for stores- Managing of 3rd party vendor relations. Making contract and budget management.- Managing maintenance and support agreements with vendors for stores. Show less

    • IT Specialist
      • Apr 2018 - Oct 2019

      I had worked in MediaMarkt Turkey as "IT Specialist".- Managing key relationships with business units, global solution teams and internal/external IT service companies- Responsible for collecting and analyzing business requirements and provide best solutions/services in order to support and optimize all related processes- Support and improve stores process and local Business processes- Establishing the business cases for demands and incidents- Preparation of customer requirement documents for stores Show less

    • Türkiye
    • Retail
    • 700 & Above Employee
    • IT Administrator
      • Feb 2013 - Apr 2018

      I had worked in Decathlon Turkey as "IT System Administrator". - Managing key relationships with business units, global solution teams and internal/external IT service companies - Responsible for collecting and analyzing business requirements and provide best solutions/services in order to support and optimize all related processes - Managing of warehouse project, IBM OS/400 and optimize all related processes - Support and improve local Business processes and solve all IT-related issues - Project management support for company projects - Manage of RFID Project for company - Establishing the business cases for demands and incidents - Preparation of customer requirement documents for stores - Perform review and system /software application testing throughout the software development life cycle using corporate standards - Preparation of user guide documents - Provide procedure and system trainings to end-users - 2nd level Support for IT/IM processes in the Head Quarter and Stores in order to keep the systems up and running Show less

    • Türkiye
    • Non-profit Organizations
    • 200 - 300 Employee
    • IT & Business Solutions Specialist
      • May 2009 - Feb 2013

      I had worked in TEGV as "IT & Business Solutions Specialist". - Managing of daily operation management activities - Leading maintenance and support agreements with vendors - Preparing yearly Capex budget - Support and improve local Business processes and solve all IT-related issues - Project management support for company projects - Preparation of user guide documents - Provide procedure and system trainings to end-users - 2nd - 3rd level Support for IT/IM processes in the Education Park in order to keep the systems up and running Show less

Education

  • Anadolu Üniversitesi
    Bachelor of Business Administration - BBA, Business Administration
    2011 - 2013
  • Anadolu Üniversitesi
    Associate's degree of Business Administration, Business Administration
    2008 - 2011

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