Digital Marketing and Product Management

• Mar 2020 - Present

· Conducting market research, determining demanding products, benchmarking similar products within competitors, launching the product to market and performing the promotion activities · Conducting assistance products research · Arrangement, publication and follow-up of ALCO meeting notes · Preparation and publication of product and tariff committee minutes · Organizing social media activities with relevant agencies · Conducting market research, determining demanding products, benchmarking similar products within competitors, launching the product to market and performing the promotion activities · Conducting assistance products research · Arrangement, publication and follow-up of ALCO meeting notes · Preparation and publication of product and tariff committee minutes · Organizing social media activities with relevant agencies

Corporate Account Manager

• Jan 2015 - Jan 2020

• Meeting and growing revenue goals for assigned accounts • Planning sales and business development opportunities, identifying sales opportunities with assigned clients, such as contract renewals or cross-sales • Managing the call center, operation and network team • Providing regular account basis reporting to management departments and clients • Management and execution of campaigns • Working with other departments -especially with operations & IT departments- to improve and… Show more • Meeting and growing revenue goals for assigned accounts • Planning sales and business development opportunities, identifying sales opportunities with assigned clients, such as contract renewals or cross-sales • Managing the call center, operation and network team • Providing regular account basis reporting to management departments and clients • Management and execution of campaigns • Working with other departments -especially with operations & IT departments- to improve and customize current services to ensure complete customer satisfaction • Managing customer complaints • Following up of the operation process and monitor service levels • Working actively with the operation team • Preparing and delivering presentations to executives for assigned accounts – revenue goals, operation problems&solutions, sales opportunities,etc.

International Operations Manager

• May 2012 - Jan 2015

Operations Specialist

• Mar 2010 - Feb 2012

Operations Manager

• Sep 2008 - Mar 2010

Translator

• 2008 - 2010

Public Relations

• Sep 2007 - Jun 2008

Subtitle/Dubbing translator

• Aug 2007 - Sep 2007

Translator

• Jun 2005 - Jun 2005