Özge Görgülü

Customer Success and Account Manager at AppSamurai
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Contact Information
us****@****om
(386) 825-5501
Location
Turkey, TR

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Bio

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Credentials

  • AppsFlyer Essentials Certificate
    AppsFlyer
    Jan, 2022
    - Nov, 2024
  • AppsFlyer Essentials Certificate
    AppsFlyer
    Jan, 2022
    - Nov, 2024
  • Joining Data in SQL
    DataCamp
    Sep, 2021
    - Nov, 2024
  • Enterprise Architecture Foundations
    LinkedIn
    May, 2021
    - Nov, 2024
  • Enterprise Architecture in Practice
    LinkedIn
    May, 2021
    - Nov, 2024
  • IIBA CBAP Business Analysis Management Course
    BA-WORKS İş Analizi Hizmetleri
    May, 2021
    - Nov, 2024
  • Introducing Robotic Process Automation
    LinkedIn
    May, 2021
    - Nov, 2024
  • Yüksek Onur Belgesi
    Bilkent Üniversitesi
    Jan, 2017
    - Nov, 2024
  • Accouting Course
    Bilkent Üniversitesi
    Jan, 2017
    - Nov, 2024
  • İlkyardım Kursu
    Bilkent Üniversitesi
    Jan, 2017
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Customer Success and Account Manager
      • Jun 2022 - Present

    • Business Development Specialist
      • Oct 2021 - Jun 2022

    • Türkiye
    • Insurance
    • 700 & Above Employee
    • Junior Enterprise Architect
      • Sep 2020 - Oct 2021

    • United Kingdom
    • Manufacturing
    • 700 & Above Employee
    • Customer Development Intern
      • Jun 2019 - Sep 2019

      Being responsible for preparing 2019 Algida Visibility Materials Contentment Survey and share it with sales area to develop strategies for poor materials according to feedbacks. Being responsible for Magnumizin and Aisle of Joy Project for evaluating their success by comparing the previous year’s outcomes. Having a presentation for the sales team to tell them about all the work done by me, mostly the strategies to develop materials for the next season. Being responsible for preparing 2019 Algida Visibility Materials Contentment Survey and share it with sales area to develop strategies for poor materials according to feedbacks. Being responsible for Magnumizin and Aisle of Joy Project for evaluating their success by comparing the previous year’s outcomes. Having a presentation for the sales team to tell them about all the work done by me, mostly the strategies to develop materials for the next season.

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Human Resources Intern
      • Feb 2019 - May 2019

      Being responsible for providing recruitment documentation such as order of Interview Guide and Shortlisting files. Providing the documentation that employees need. Being responsible for placing the document to suitable files and tracking the documents. Having experience for most of human resources processes by working with human resources coordinator. Being responsible for providing recruitment documentation such as order of Interview Guide and Shortlisting files. Providing the documentation that employees need. Being responsible for placing the document to suitable files and tracking the documents. Having experience for most of human resources processes by working with human resources coordinator.

  • Just Food
    • Ankara, Turkey
    • Salesperson
      • Jun 2018 - Sep 2018

      Managing and organize orders in the restaurant with the capacity of 100 people. Contact with all customers face to face and via phone calls to make research about just food products and general marketing strategies. Managing and organize orders in the restaurant with the capacity of 100 people. Contact with all customers face to face and via phone calls to make research about just food products and general marketing strategies.

    • Türkiye
    • Higher Education
    • 700 & Above Employee
    • Dormitory Receptionist
      • Oct 2016 - Nov 2017

      Managed all activities in dormitory’s reception for a year. Guided and helped all student need. Managed all activities in dormitory’s reception for a year. Guided and helped all student need.

    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Human Resources Intern
      • Jun 2017 - Aug 2017

      Making candidate research for the job opportunities by using social networks. Informing candidates who can be applicable for the current job opportunity. Joining the interviews with consultants. Making candidate research for the job opportunities by using social networks. Informing candidates who can be applicable for the current job opportunity. Joining the interviews with consultants.

Education

  • Bilkent Üniversitesi
    Bachelor's degree, Business Information Management
    2014 - 2020
  • Tampere University of Applied Sciences
    International Business
    2018 - 2018
  • Buca Fatma Sayın Anadolu Lisesi
    Lise
    2010 - 2013

Community

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