Experience

EDK Automotive

• Türkiye
• Repair and Maintenance
• 1 - 100 Employee

• Co-Founder & General Manager at EDK Automotive

  • Nov 2018 - Present

  EDK Automotive is a service and IT company which was established on November 13, 2018 and has a slogan of "Now it’s time to save", producing efficient projects, saving time in all operations with its functioning and advanced technology. EDK Automotive is offering FOM | Headlight Repair Center project which is spreaded throughout Turkey, to serve local partners within a just in time basis. FOM | Headlight Repair Center project in a short time with EDK Automotive starting to offer services to many partner, has spread throughout Turkey to the current project. AOM | Mirror Repair Center project is primarily in Istanbul for mirror and sunroof repair services and operations and offering a cost-save for business partners. EDK Automotive is a consultant of the pioneering companies at their sector, an importer with its high-expert team and After Sales Services supplier which makes a difference in the understanding of all business areas and other suppliers in the automotive sector. EDK Automotive is continueing it’s development every day. With a different vision and perspective and its image that provides savings, EDK Otomotiv makes all efforts to be an important part of the sector. Show less



Soylu Auto Group

• Türkiye
• Motor Vehicle Manufacturing

• Director of Sales and Operations

  • Jan 2016 - Sep 2018

  * The needs of the current situation were determined and evaluations were made under the control of the Chairman of Directors. * The staff recruitment and dismissal were done for right team-building. * Potential market share research was done and some programs were prepared to increase market share. * To analyse and document current sales value levels and opportunities for a portfolio of Key Accounts. * To create the required cost and sales tables and focus on carrying out the determination of profit. * To manage spare parts, tyres supply operations to the insurance and leasing companies. * Deal with the Insurance and Fleet Leasing Companies on reparing their damaged cars by USTA Service Organization within one global agreement for Turkish Market. * To analyse equivalent and OE without logo spare parts market -aftermarket spare parts. * Drive the strategy & execution of the parcahane.com which is one of the best Turkish internet spare parts B2B sales platform. * Deal with authorized services, OE Channels and distributors (over than 30+ companies) to puchase original, aftermarket spare parts for parcahane.com and Usta Service Organizations. * Increase the number of business partners (Insurance and Fleet Companies) from 6 to 19 companies on OE Spare Parts, Aftermarket Spare Parts and Tyres business in two years. * My responsibility is covering to administrate in direct 2 department managers as well as 14 employees. Show less



Optimum Otomotiv Satış Sonrası Çözümleri A.Ş.

• Türkiye
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Sales and Operations

  • Sep 2014 - Jan 2016

  * The needs of the current situation were determined and evaluations were made under the control of the Managing Director. * The staff recruitment and dismissal were done for right team-building. * Potential market share research was done and some programs were prepared to increase market share. * To lead and deliver tangible results from sales based projects scoped to deliver benefits to Optimum via the Key Accounts. * To analyse and document current sales value levels and opportunities for a portfolio of Key accounts. * To work collaboratively with other areas of the business to ensure that Optimum is able to react swiftly and exploit opportunities within each key account. * To create the required cost and sales tables and focus on carrying out the determination of profit. * To manage spare parts supply operations to the insurance and leasing companies. * To analyse equivalent and OE without logo spare parts market - aftermarket. * Increase the number of business partners (Insurance and Fleet Leasing Companies) from 5 to 23 companies in eight months. * To establish the automotive aftersales and glass network all around the Turkey. * My responsibility is covering to administrate 2 department managers as well as 12 employees. Show less



UĞURLU GLASS OTO CAM AŞ

• Türkiye
• Glass Product Manufacturing
• 100 - 200 Employee

• Executive Vice President

  • Feb 2011 - Sep 2014

  * Potential market share research was done and some programs were prepared to increase market share. * The staff recruitment and dismissal were done for right team-building. * To create the required cost and sales tables and focus on carrying out the determination of profit. * To lead and deliver tangible results from sales based projects scoped to deliver benefits to Uğurlu via the Key Accounts. * To analyze the market with each geographical zones and get market share results within insurance policy, car quantities, the frequency of glass breakage. * To analyse and document current sales value levels and opportunities for a portfolio of Key accounts. * To follow the insurance companies'​ average damage files cost and if something goes wrong, interfere in average costs. * To work collaboratively with other areas of the business to ensure that Uğurlu is able to react swiftly and exploit opportunities within each key account. * Online appointment system was opened and some practical changes were made to easify reseller interface. * To make a new system based on providing faster service to companies and to work as quickly as possible to transmit the insurance damage file. * To open links on web side about Social media marketing-oriented and to publish the news about driving and using methods of cars. * Have created the innovative project; glass service in a shopping mall which is first in the world and helped to web designer to make a web site. * We have improved our call center team skills and knowledge with some training. As a result, we have managed to increase the customer satisfaction from 85% to 93% in three years. * The world's first performed as CZ Certified auto glass stations will be required to create, have made the certification procedure and needs to be done in the branches. * Increase the number of business partners from 20 to 32 companies in three years. * My responsibility was covering to administrate 4 managers as well as 21 employees. Show less



ATILIM GÜMRÜK MÜŞ HİZ.LTD.ŞTİ.

• Türkiye
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• General Manager

  • Aug 2009 - Jan 2011

  * Potential market share research was done and some programs were prepared to increase market share. * The needs of the current situation were determined and evaluations were made under the control of the chairmain of board. * The current financial situation was evaluated with the accounting manager) * The staff recruitment and dismissal were done for right team-building. * Motivation increasing activities were done. * To improve the financial situation of existing bank dialogues by considering the income-expense statements, posited a streamlining of payments. * Remedial studies were made to improve action. * In order to improve adaptation of customers, preserve the existing potential and analyze existing payment programs of important customers, dialogues were developed. * In order to import 2in1 keyboard-scanner from the USA, necessary procedures, user manuals and sales arguments were prepared. * To determinate the cost of the sale, to prepare the product search vendor tables and profit margins, determination of end users sales prices * To help web designer to make interface and software with all instructions for use as a creation of corresponding to the definitions in Turkish. * To participate the exhibition and to the product launch was done across the country. * My responsibility was covering to administrate 4 managers as well as 42 employees. Show less



DEMIR MAKINE LTD. STI.

• İstanbul, Türkiye

• General Coordinator

  • Mar 2005 - Aug 2009

  * In order to increase the market share, new items were researched and compared with the items and prices of the rival companies. * The potential of companies and market sales of all existing geographic sales potential measurement are researched. * Sale prices of the product groups were determined by forming cost tables of product groups * The potential of annual sales were determined and as a result, orders were received to control efficiency and investigations were made to decrease cost of stocking. * Sales and cost tables were formed and profit-oriented products were selected. * The selection and importation of suitable products were made, and the packaging with their manuals and other details were prepared simultaneously. * Actions supported by some programs were done to increase the motivation of managers and personel. * The identification of necessities, and market search for importation of motorcycles and accessories from China were made. The selection of suitable product and producer was made. * Necessary procedures for importation of motorcycle spare parts were investigated and importation, sales of the products and creation of coding system were made. * Campaigns including innovative tips for after sales services were prepared and the services were supported. * After sales services of structural markets were operated. (Bauhaus, Tekzen, Praktiker, Koctas, Maxi). * To establish the aftersales network for motorcycle and machinery all around the Turkey. * The banks negotiation were done at the during of the products' importing and exporting also collected money from dealers before the payment has been sent to the manufacturers. * My responsibility was covering to administrate 2 managers as well as 7 employees. Show less



Saint-Gobain

• France
• Wholesale Building Materials
• 700 & Above Employee

• Marketing Director

  • Jul 2006 - Jun 2009

  * In order to increase the market share, new items were researched and compared with the items and prices of the rival companies * Prices of the products and profit were determined by investigation of importation costs. * Interface of the web site, catalogues, brochures and FAQs were prepared before the products has been imported. * Dialogues with local media were established and expos were attended with the help of local media. * To create a table of Key Account marketing-oriented, providing companies a leader in discussions and product presentation. * The product sales and after sales services operations were supported also joint to architecture team at projects * Selection of suitable companies about the product sales were made and these companies were supported. * To lead and deliver tangible results from sales based projects scoped to deliver benefits to MIMTG via the Key Accounts. Show less



JD Wetherspoon

• Croydon, United Kingdom

• Assistant Manager

  • Dec 2002 - Mar 2004

  * The staff recruitment and dismissal were done for right team-building. * Motivation increasing activities were done. * To work closely with the General Manager and the necessary training was given to the current staff and they were educated to increase the existing potential service quality by identifying the right points. * In order to increase customer satisfaction: we have improved our staff skills and knowledge of food & drinks with some training. As a result, we have managed to increase the customer satisfaction from 80% to 90’s% in one and half years. * The bar was handling 1300 customers at same time on two floors and our team was 48 people which included one asisstant manager, five supervisors, fourty two staff and four vice president. The all night organizations and nights close was handled by assistant manager. * The drink and food stocks were determined and opened an order to head office each week, prepare the schedule and bar to special days and busy nights. * My responsibility was covering to administrate 4 supervisors as well as 44 employees. Show less