Experience

Ekmas Group

• Türkiye
• Holding Companies
• 1 - 100 Employee

• SSH Müdürü

  • Feb 2023 - Present



Groupe PSA

• France
• Motor Vehicle Manufacturing
• 700 & Above Employee

• After Sales Area Manager

  • Aug 2011 - Oct 2021

  • Developing strategies to meet/exceed the sales’ targets of his region • Developing strategies for effectively managing multibrands • Conducting end to end process for opening new car dealer stores • Encouraging cross selling and coordinating related dealers accordingly • Ensuring that all the stores are operating in alignment with the quality standards of PSA by conducting regular audits #aftersales #salesmanagement #dealermanagement • Developing strategies to meet/exceed the sales’ targets of his region • Developing strategies for effectively managing multibrands • Conducting end to end process for opening new car dealer stores • Encouraging cross selling and coordinating related dealers accordingly • Ensuring that all the stores are operating in alignment with the quality standards of PSA by conducting regular audits #aftersales #salesmanagement #dealermanagement



Hyundai Assan

• Istanbul, Turkey

• After Sales District Manager

  • Feb 2010 - Jul 2011

  • Setting annual sales targets for the stores in terms of spare parts • Organizing campaigns to achieve the targets • Conducting sales reports for close follow up of the targets • Designing bonus system and other incentives to increase sales • Coaching car dealers to enhance sales effectiveness • Auditing store facilities due to PSA corporate standards and taking necessary actions • Setting annual sales targets for the stores in terms of spare parts • Organizing campaigns to achieve the targets • Conducting sales reports for close follow up of the targets • Designing bonus system and other incentives to increase sales • Coaching car dealers to enhance sales effectiveness • Auditing store facilities due to PSA corporate standards and taking necessary actions



General Motors Türkiye

• Istanbul, Turkey

• Aftersales District Manager

  • Jul 2007 - Dec 2009

  • Setting annual sales targets for the stores in terms of spare parts and accessories • Tracking store limits and purchases also computing sales premiums in order to encourage them to achieve the targets • Preparing projects to provide additional income to stores and apply to enhance cross selling • Reckoning closely the target realization • Setting annual sales targets for the stores in terms of spare parts and accessories • Tracking store limits and purchases also computing sales premiums in order to encourage them to achieve the targets • Preparing projects to provide additional income to stores and apply to enhance cross selling • Reckoning closely the target realization



Nissan Türkiye A.Ş.

• Istanbul, Turkey

• Service Coordinator

  • Jan 2003 - Apr 2007

  • Doing some studies in order to increase vehicle entries to the store • Analyzing the applicability of Nissan Europe projects in Turkey and presenting these projects to the stores to implement efficiently • Auditing store facilities due to Nissan corporate standards and taking necessary actions • Auditing the stores based on facility standards and operations quality which are subject to their Premium earnings • Doing some studies in order to increase vehicle entries to the store • Analyzing the applicability of Nissan Europe projects in Turkey and presenting these projects to the stores to implement efficiently • Auditing store facilities due to Nissan corporate standards and taking necessary actions • Auditing the stores based on facility standards and operations quality which are subject to their Premium earnings



RENAULT MAIS

• Istanbul, Turkey

• Service Coordinator

  • 2000 - 2002

  • Visiting car dealers regularly and providing consultancy based on Renault Mais policy and standards • Ensuring that the stores are operating in consideration with customer satisfaction approach • Developing strategies to increase vehicle entries to the stores • Defining improvement areas of the stores and organizing training to develop the service provided • Tracking performance monthly, quarterly and annually and taking necessary actions for the stores below expectations • Visiting car dealers regularly and providing consultancy based on Renault Mais policy and standards • Ensuring that the stores are operating in consideration with customer satisfaction approach • Developing strategies to increase vehicle entries to the stores • Defining improvement areas of the stores and organizing training to develop the service provided • Tracking performance monthly, quarterly and annually and taking necessary actions for the stores below expectations