Özüm Uluer Erdem

Ziyafet Satış Müdür Yardımcısı at Wyndham Ankara
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Contact Information
us****@****om
(386) 825-5501
Location
Ankara, Ankara, Turkey, TR
Languages
  • English Professional working proficiency
  • Turkish Native or bilingual proficiency

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Credentials

  • European Union with Youth Population
    Danish Embassy
  • Global Brand Management & Branding Process
    TÜRKKEP A.Ş.
  • Internship in Foreign Relations
    TRT
  • Problem Solving & Creativity
    ABC Consultancy and Training
  • Selling & Upselling Catering
    Marriott İstanbul
  • Time Management & Communication Skills
    Divan

Experience

    • Türkiye
    • Hospitality
    • 1 - 100 Employee
    • Ziyafet Satış Müdür Yardımcısı
      • Nov 2022 - Present

    • Event Sales Supervisor
      • Apr 2016 - Nov 2022

      Developing sales strategies of the hotel for best effective usageDeveloping customer portfolioManaging corporate and governmental relations Provide excellent customer service and ensure customer needs are metProvide unique and creative ideas to enhance meetings & group experienceSupervise events, team member and related departments throughout serviceCoordinating all process for an event including budgeting Planning and managing annual banquet sales budget

    • Türkiye
    • Museums
    • 1 - 100 Employee
    • Corporate Sales Coordinator
      • Jul 2014 - Aug 2015

      Developing customer relation strategies Developing event management strategies Coordinating relations with the press (drafted press releases etc.) Developing and implementing customer relation strategy Communicate with the service providers Planning and managing event budget Developing customer relation strategies Developing event management strategies Coordinating relations with the press (drafted press releases etc.) Developing and implementing customer relation strategy Communicate with the service providers Planning and managing event budget

    • Türkiye
    • Hospitality
    • 1 - 100 Employee
    • Event Sales Executive
      • Nov 2013 - Jul 2014

      Developing sales strategies of the hotel for best effective usage Preparing and coordinating event budgets Developing new customer portfolio Managing corporate and governmental relations Coordinating the related departments for the events Coordinating all process for an event including budgeting Planning and managing annual banquet sales budget Developing sales strategies of the hotel for best effective usage Preparing and coordinating event budgets Developing new customer portfolio Managing corporate and governmental relations Coordinating the related departments for the events Coordinating all process for an event including budgeting Planning and managing annual banquet sales budget

    • Türkiye
    • Information Technology & Services
    • 100 - 200 Employee
    • Director Of Corporate Communications
      • Oct 2012 - Aug 2013

      Creation, planning and execution of marketing programs, sampling, and events with a specific focus on communications Announcements for the organizations and ensure the high penetration for the activities Developing and managing media strategy before and after the events Building brand value for TÜRKKEP and services. Built up strategies to activate and leverage regional/national events, and budgeting Built a sustainable relationship with local authorities to facilitate the execution of TÜRKKEP marketing activities and coordinating relations with local governors Show less

    • Türkiye
    • Hospitality
    • 700 & Above Employee
    • Event Sales Representative
      • Jul 2011 - Oct 2012

      Developing the customer portfolio Coordinating the team according to the events Budgeting Establishing relations with the stakeholders Built up marketing operations Developing the customer portfolio Coordinating the team according to the events Budgeting Establishing relations with the stakeholders Built up marketing operations

    • Club Manager
      • Nov 2010 - Feb 2012

      Built up branch based internal organizational structure Managing 35 staff for best service to 1600 club members Building and increasing the brand awareness Establishing and implementing the communication strategy Preparing crises management plans Coordination the openings of new branches Planning and managing the budget Managing all the assets for the most effective outputs Developing human resources, location, and equipment-based service quality Built up branch based internal organizational structure Managing 35 staff for best service to 1600 club members Building and increasing the brand awareness Establishing and implementing the communication strategy Preparing crises management plans Coordination the openings of new branches Planning and managing the budget Managing all the assets for the most effective outputs Developing human resources, location, and equipment-based service quality

    • Managing Partner
      • Dec 2006 - Dec 2009

      Managing the relations with suppliers, team, and customers for the best experiences in wedding, meeting, seminar, fair and corporate organizations Planning and managing the budgets Managing the relations with suppliers, team, and customers for the best experiences in wedding, meeting, seminar, fair and corporate organizations Planning and managing the budgets

Education

  • Baskent University
    Political Science & International Relations
  • Başkent Üniversitesi
    Siyaset Bilimi ve Uluslararası İlişkiler

Community

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