Program Coordinator

• Apr 2023 - Present

Common Services Assistant (Finance)

• Jan 2020 - Apr 2023

Providing day-to-day administrative support and services within the finance department, working in collaboration with cross functional teams.

English Trainer

• May 2019 - Jan 2020

Taught private English lessons to various individuals with differing capability levels, in particular lawyers and management professionals, identifying specific learning needs and tailoring materials accordingly. Taught private English lessons to various individuals with differing capability levels, in particular lawyers and management professionals, identifying specific learning needs and tailoring materials accordingly.

Admin & Training Coordinator

• Jan 2019 - May 2019

-Oversaw the logistical challenges and daily administration of the Ankara office, working cross functionally with Finance, Grounds Maintenance, Security, Transport, Logistics, Training and Human Resources. -Undertook community employment needs assessment and built strategic relationships with local schools, experts, municipality officials, and service providers to develop comprehensive training plans. -Effectively managed resources, recruited staff and ensured continuous service delivery, sourcing 100 nationals for ongoing projects and improvements within the learning and development program. -Completed a diverse range of administrational duties including preparing submissions of new or revised procedures, coordinating business travel and presentation of monthly, quarterly, and annual reports. Show less

Education Coordinator

• Apr 2017 - Jan 2019

-Developed & implemented effective recruitment strategies to support the operation expansion plans when the company strength increased from 50 employees in 2017 to 100 employees in 2019. -Collaborated with senior management on annual increment and bonus systems related to competency-based performance appraisals, developing a compensation &; benefits structure for the whole company. -Oversaw a schools merger project, coordinating educational plans for over 80 instructors and 1200 students, managing improved curricula and examination protocols for the three schools. -Prepared correspondence, reports, evaluations, and justifications as required, managing all personnel issues relating to attendance records, leave, issuance of visas, license specifications. -Transformed the organization chart and established a new structure for the store to improve both customer and employee engagement, successfully deigning sales processes to enhance customer service best practice. Show less

HR & Education Coordinator

• Aug 2014 - Mar 2017

-Designed and implemented performance management system, successfully increasing revenue by 5% and improving staff engagement with strategic organisational structure and succession planning. -Recruited and trained 30 education centre staff, managed the HR and company manual work plans, and conducted interviews for new teaching staff, creating effective onboarding processes. -Analysed and improved instructor services, interacting with both instructors and students to provide information and assistance, coordinating various events to increase productivity and boost morale. -Managed the daily operations of the educational team, analysing performance and preparing reports for the senior management team and sales department, assisting with various incentives and publicity events. Show less

English Teacher

• May 2013 - Jun 2014

Campus Brand Manager

• Jul 2011 - Jul 2013