Experience

Mixa Vision
• Canada
• IT Services and IT Consulting
• 1 - 100 Employee
• Game Narrative Designer

  • Nov 2022 - Present

Levio
• Czechia
• Information Technology & Services
• Conseillère aux assignations - Ventes et développement d’affaires

  • Jun 2021 - Jul 2022


Isolation Studios - Toronto Film School

• Lead Writer

  • Jul 2020 - Mar 2021

  • Become the project's point of contact for writing with respects to the creative and technical implementation. • Collaborate with the Lead Designer and other key leads to understand how the game's narrative intersects with its quests, mechanics and visual requirements. • Work with team leads to understand technical and production constraints, adapting the story accordingly. • Conduct reviews of the story implementation in the game to manage how the vision evolves during execution. • Perform in-depth research into topics to write clear and accurate content. • Proofread materials created by other writers for grammar, clarity, content and formatting. Show less

• Software Tester

  • Jun 2020 - Dec 2020

  • Check software programs for usability, functionality and design issues.• Work with off-site teams to complete timely tests and facilitate smooth product releases.• Document identified defects and helped developers complete further testing and resolve issues.• Consult with product owners and developers to fully understand intended features and functionality.

• Sales Representative

  • Sep 2018 - Jun 2020

  • Contact new and existing customers to discuss how specific products could meet needs.• Foster relationships with customers to expand customer base and enhance loyalty and retention.

• Intern

  • Jun 2018 - Sep 2018



Banque Laurentienne

• Canada
• Banking

• Customer Service Agent

  • Jun 2019 - Mar 2020

  • Investigate and solved routine, complex and long-standing customer issues each day. • Help customers make the best decisions concerning their finances. • Respond to customer requests for products and suggested options suiting their financial situations. • Boost productivity by maintaining strong call control and quickly addressing diverse problems. • Educate clients on how to navigate company systems to obtain desired services. • Investigate and solved routine, complex and long-standing customer issues each day. • Help customers make the best decisions concerning their finances. • Respond to customer requests for products and suggested options suiting their financial situations. • Boost productivity by maintaining strong call control and quickly addressing diverse problems. • Educate clients on how to navigate company systems to obtain desired services.


SOM
• Civic and Social Organizations
• 1 - 100 Employee
• Interviewer

  • Jul 2017 - Aug 2018