Head Of Technology

• Jan 2020 - Present

I was promoted through the ranks to the current role of Head of Technology, tasked with leading the Technology and Engineering departments, providing strategic guidance/roadmaps for current and future technology projects. Currently, I am leading Engineering team of 12 ( 5 In-house and 7 offshore ) and I have oversight of forecasting/managing the Technology budget.Notable Accomplishments:• Successfully delivered full migration to AWS Cloud, reducing infrastructure spend by ~£28k p.a whilst enhancing Tech Stack performance and access to additional technology without any capital investment• Implemented several new services including Data Lake using S3 and building a Redshift Data Warehouse, helping the business to make better-informed data-driven decisions• Notably, have provided resilient, scalable and 24x7 systems with an average uptime of 99.97% across all services• Significantly improved application scalability issues and code maintenance by successfully delivering the “Monolithic to Microservices” architecture and roadmap; additionally, reduced the technical debt from 802 days to a few days Show less

Technical Architect

• Dec 2017 - Jan 2020

As Technical Architect my principal focus encompassed designing/building secure, resilient and efficient production grade Technology Stacks, based on the well-architected framework capable of delivering the company's ambitious growth plans. Furthermore, I ensured the systems architecture/infrastructure was scalable and able to support a large B2B platform. I led a team of offshore Engineers and an Internal IT Assistant and assisted the Director of Operations & Technology with budget decisions/managementNotable Accomplishments:• Boosted cost savings by refactoring and optimizing work on Application, AWS and other infrastructure environments• Enhanced Engineering efficiencies/productivity by overhauling the SDLC process to equal the company’s continuous learning and improvement strategy goals Show less

IT Manager

• Oct 2013 - Dec 2017

I was initially hired as the sole IT System Analysts providing IT support to ~ 65 users, receiving a promotion to IT Manager in 12/2014. As IT Manager I was tasked with providing technical support covering system, network, and server administration and overseeing IT procurement, selecting appropriate IT solutions to meet business requirements.Notable Accomplishments:• Enhanced company collaboration with the successful implementation of Office 365, improving productivity, integration and employee experience; latterly enabled a smooth transition to remote working during COVID Show less

IT Consultant & Technology analyst

• Mar 2010 - Sep 2013

I emigrated to the UK in 2010 and whilst completing my Masters course I provided ad-hoc IT Support services to SME’s, Retail and Shipping organization's. As a Freelance IT consultant & Technology analyst, I worked in partnership with various different clients & businesses providing strategic guidance with regards to technology, IT infrastructures and enabling major business processes through enhancements to their IT. Advising clients how to use information technology in order to meet their business objectives or overcome problems. Worked to improve the structure and efficiency of IT systems in various organisations by providing highly expert technical assistance. The tasks include travelling to customer's sites to determine requirements, defining the scope of a project, planning timescales and the resources needed, clarifying a client's system specifications, understanding their work practices and the nature of their business and finally implementing agreed solutions. One of the big projects that I worked was for QuestZones in upgrading ALDO Group network security and Edge devices. Show less

Technical Support Coach

• Oct 2005 - Mar 2010

Technical Support Professional

• Apr 2004 - Sep 2005