Çağrı Bertuğ Kıymaz

Customer Care and Operations Intern at Abbey Ireland & UK
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Contact Information
us****@****om
(386) 825-5501
Location
Helsingborg, Skåne County, Sweden, SE
Languages
  • İngilizce Native or bilingual proficiency
  • Türkçe Native or bilingual proficiency

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Experience

    • Ireland
    • Travel Arrangements
    • 100 - 200 Employee
    • Customer Care and Operations Intern
      • May 2023 - Present

    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Intern
      • May 2022 - Aug 2022

      Remote Internship at Solimar International DMO Worked for the development of the Lewis and Clark Historical Trail Content Development: -Researched destinations and experiences remotely on the trail -Developed inspirational travel ideas -Support immediate content needs in response to current events -Copywriting and Editing: Blogs, SEO, Travel Guides -Social Media Curation: Created posts for Lewis and Clark Historical Trail on different platforms Remote Internship at Solimar International DMO Worked for the development of the Lewis and Clark Historical Trail Content Development: -Researched destinations and experiences remotely on the trail -Developed inspirational travel ideas -Support immediate content needs in response to current events -Copywriting and Editing: Blogs, SEO, Travel Guides -Social Media Curation: Created posts for Lewis and Clark Historical Trail on different platforms

    • Malta
    • Historical Sites
    • 1 - 100 Employee
    • Intern
      • Mar 2022 - Apr 2022

      Practicum in National Museum of Archaeology in Curatorial Division Practicum in National Museum of Archaeology in Curatorial Division

    • Denmark
    • Mobile Computing Software Products
    • 1 - 100 Employee
    • Partnership Intern
      • Dec 2021 - Mar 2022

      Remote Partnership Internship -Supported Skipit to partner with local suppliers and contacts -Prepare meeting minutes/notes to file -Undertake follow-up actions as needed Remote Partnership Internship -Supported Skipit to partner with local suppliers and contacts -Prepare meeting minutes/notes to file -Undertake follow-up actions as needed

    • Australia
    • Travel Arrangements
    • 700 & Above Employee
    • Tour Guide
      • Jul 2019 - Jan 2021

      -Worked as a Professional Guide. -Travelled throughout Turkey with groups up to 20 people from West to East Anatolia. -Escorted individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries. -Answered questions, pointed out important features, and offered further details about sites, museums, special exhibits to educate visitors. -Worked as a Professional Guide. -Travelled throughout Turkey with groups up to 20 people from West to East Anatolia. -Escorted individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries. -Answered questions, pointed out important features, and offered further details about sites, museums, special exhibits to educate visitors.

    • Türkiye
    • Government Administration
    • 1 - 100 Employee
    • Intern Archaeologist
      • Nov 2020 - Dec 2020

      İzmir Province, Foça District, 1206. District, 1st Parcel - Rescue Excavation -Collect artefacts made of stone, bone, metal, and other materials, placing them in bags and marking them to show where they were found. -Create a grid of each site, and draw and update maps of unit profiles, stratum surfaces, features, and findings. -Record the exact locations and conditions of artefacts uncovered in diggings or surveys, using drawings and photographs as necessary. İzmir Province, Foça District, 1206. District, 1st Parcel - Rescue Excavation -Collect artefacts made of stone, bone, metal, and other materials, placing them in bags and marking them to show where they were found. -Create a grid of each site, and draw and update maps of unit profiles, stratum surfaces, features, and findings. -Record the exact locations and conditions of artefacts uncovered in diggings or surveys, using drawings and photographs as necessary.

  • Renk United Travel
    • İstanbul, Turkey
    • Tour Guide
      • Nov 2019 - Dec 2019

      -Worked as a Freelance Professional Tour Guide for FIT groups with clients from South Asia Market -Worked as a Freelance Professional Tour Guide for FIT groups with clients from South Asia Market

  • Nordic Discovery
    • Kopparberg, Orebro County, Sweden
    • Outdoor Tourism Internship
      • May 2019 - Jun 2019

      -Won Erasmus+ Intership Scholarship to take part. - Arrangement of active outdoor experiences. Preparation, implementation and after work. Such as Giving out Briefings, helping as the second guide in outdoor tours. - Participated in the daily operation and maintenance of Nordic Discovery’s Adventure Center, Kloten Wilderness Lodge, Kloten Wilderness Cottage, Kloten Wilderness Camping and Nyfors Wilderness Camping. - Accounting, marketing and booking administration - Educated our clients on the importance of Eco-Tourism Show less

  • Ebruli Turizm
    • İzmir, Türkiye
    • Tourism Operations Intern
      • Mar 2018 - Jan 2019

      -Built personal relationship with guests to promote positive experiences -Answered questions, pointed out important features, and offered further details about sites, museums, special exhibits to educate visitors. -Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation. -Researched information all around the world to provide accurate, detailed tours. -Researched and studied on topics that pertained to tour locations so that such information could be added to content scripts -Developed tour programming to enhance guest experiences. Resolved service-related problems in a timely manner. Show less

  • Antik Otel
    • Çeşme, İzmir, Turkey
    • Front Desk Receptionist
      • Oct 2017 - Dec 2017

      -Served visitors by greeting, welcoming, and directing them appropriately. -Notified company personnel of visitor arrival. -Maintained security and telecommunications systems. -Informed visitors by answering or referring inquiries. -Directed visitors by maintaining employee and department directories. -Maintained security by following procedures, monitoring logbook, and issuing visitor badges. -Operated telecommunication systems by following the manufacturer’s instructions for house phone and console operation. -Kept a safe and clean reception area by complying with procedures, rules, and regulations. -Supported continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. -Contributed to team effort by accomplishing related results as needed. Show less

  • Hotel Intourist Palace & Casino
    • Batum, Acara Özerk Cumhuriyeti, Gürcistan
    • Purchasing Assistant Intern
      • Jun 2016 - Aug 2016

      Purchasing Assistant Intern -Coordinated office inventory by restocking supplies and placing purchasing orders. -Negotiated prices and conditions and protected buyer interests. -Established and managed supplier and vendor relationships. -Evaluated procurement activities and recommended needed improvements. -Verified the receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers. -Oversaw supplier related activities and monitored supplier performances. Show less

Education

  • University of Glasgow
    Master's degree, Tourism Development and Culture
    2021 -
  • Ege Üniversitesi
    Bachelor's degree, Tourism Guidance
    2014 - 2019
  • University of Malta
    Master's degree, Tourism Development and Culture
    2022 -

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