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Customer Care and Operations Intern at Abbey Ireland & UK- Claim this Profile
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İngilizce Native or bilingual proficiency
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Türkçe Native or bilingual proficiency
Topline Score
Bio
Experience
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Abbey Ireland & UK
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Ireland
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Travel Arrangements
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100 - 200 Employee
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Customer Care and Operations Intern
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May 2023 - Present
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Solimar International
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United States
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Leisure, Travel & Tourism
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1 - 100 Employee
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Intern
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May 2022 - Aug 2022
Remote Internship at Solimar International DMO Worked for the development of the Lewis and Clark Historical Trail Content Development: -Researched destinations and experiences remotely on the trail -Developed inspirational travel ideas -Support immediate content needs in response to current events -Copywriting and Editing: Blogs, SEO, Travel Guides -Social Media Curation: Created posts for Lewis and Clark Historical Trail on different platforms Remote Internship at Solimar International DMO Worked for the development of the Lewis and Clark Historical Trail Content Development: -Researched destinations and experiences remotely on the trail -Developed inspirational travel ideas -Support immediate content needs in response to current events -Copywriting and Editing: Blogs, SEO, Travel Guides -Social Media Curation: Created posts for Lewis and Clark Historical Trail on different platforms
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Heritage Malta
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Malta
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Historical Sites
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1 - 100 Employee
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Intern
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Mar 2022 - Apr 2022
Practicum in National Museum of Archaeology in Curatorial Division Practicum in National Museum of Archaeology in Curatorial Division
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Skipit
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Denmark
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Mobile Computing Software Products
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1 - 100 Employee
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Partnership Intern
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Dec 2021 - Mar 2022
Remote Partnership Internship -Supported Skipit to partner with local suppliers and contacts -Prepare meeting minutes/notes to file -Undertake follow-up actions as needed Remote Partnership Internship -Supported Skipit to partner with local suppliers and contacts -Prepare meeting minutes/notes to file -Undertake follow-up actions as needed
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Intrepid Travel
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Australia
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Travel Arrangements
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700 & Above Employee
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Tour Guide
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Jul 2019 - Jan 2021
-Worked as a Professional Guide. -Travelled throughout Turkey with groups up to 20 people from West to East Anatolia. -Escorted individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries. -Answered questions, pointed out important features, and offered further details about sites, museums, special exhibits to educate visitors. -Worked as a Professional Guide. -Travelled throughout Turkey with groups up to 20 people from West to East Anatolia. -Escorted individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries. -Answered questions, pointed out important features, and offered further details about sites, museums, special exhibits to educate visitors.
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İl Kültür Ve Turizm Müdürlüğü
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Türkiye
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Government Administration
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1 - 100 Employee
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Intern Archaeologist
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Nov 2020 - Dec 2020
İzmir Province, Foça District, 1206. District, 1st Parcel - Rescue Excavation -Collect artefacts made of stone, bone, metal, and other materials, placing them in bags and marking them to show where they were found. -Create a grid of each site, and draw and update maps of unit profiles, stratum surfaces, features, and findings. -Record the exact locations and conditions of artefacts uncovered in diggings or surveys, using drawings and photographs as necessary. İzmir Province, Foça District, 1206. District, 1st Parcel - Rescue Excavation -Collect artefacts made of stone, bone, metal, and other materials, placing them in bags and marking them to show where they were found. -Create a grid of each site, and draw and update maps of unit profiles, stratum surfaces, features, and findings. -Record the exact locations and conditions of artefacts uncovered in diggings or surveys, using drawings and photographs as necessary.
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Renk United Travel
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İstanbul, Turkey
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Tour Guide
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Nov 2019 - Dec 2019
-Worked as a Freelance Professional Tour Guide for FIT groups with clients from South Asia Market -Worked as a Freelance Professional Tour Guide for FIT groups with clients from South Asia Market
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Nordic Discovery
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Kopparberg, Orebro County, Sweden
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Outdoor Tourism Internship
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May 2019 - Jun 2019
-Won Erasmus+ Intership Scholarship to take part. - Arrangement of active outdoor experiences. Preparation, implementation and after work. Such as Giving out Briefings, helping as the second guide in outdoor tours. - Participated in the daily operation and maintenance of Nordic Discovery’s Adventure Center, Kloten Wilderness Lodge, Kloten Wilderness Cottage, Kloten Wilderness Camping and Nyfors Wilderness Camping. - Accounting, marketing and booking administration - Educated our clients on the importance of Eco-Tourism Show less
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Ebruli Turizm
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İzmir, Türkiye
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Tourism Operations Intern
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Mar 2018 - Jan 2019
-Built personal relationship with guests to promote positive experiences -Answered questions, pointed out important features, and offered further details about sites, museums, special exhibits to educate visitors. -Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation. -Researched information all around the world to provide accurate, detailed tours. -Researched and studied on topics that pertained to tour locations so that such information could be added to content scripts -Developed tour programming to enhance guest experiences. Resolved service-related problems in a timely manner. Show less
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Antik Otel
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Çeşme, İzmir, Turkey
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Front Desk Receptionist
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Oct 2017 - Dec 2017
-Served visitors by greeting, welcoming, and directing them appropriately. -Notified company personnel of visitor arrival. -Maintained security and telecommunications systems. -Informed visitors by answering or referring inquiries. -Directed visitors by maintaining employee and department directories. -Maintained security by following procedures, monitoring logbook, and issuing visitor badges. -Operated telecommunication systems by following the manufacturer’s instructions for house phone and console operation. -Kept a safe and clean reception area by complying with procedures, rules, and regulations. -Supported continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. -Contributed to team effort by accomplishing related results as needed. Show less
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Hotel Intourist Palace & Casino
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Batum, Acara Özerk Cumhuriyeti, Gürcistan
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Purchasing Assistant Intern
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Jun 2016 - Aug 2016
Purchasing Assistant Intern -Coordinated office inventory by restocking supplies and placing purchasing orders. -Negotiated prices and conditions and protected buyer interests. -Established and managed supplier and vendor relationships. -Evaluated procurement activities and recommended needed improvements. -Verified the receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers. -Oversaw supplier related activities and monitored supplier performances. Show less
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Education
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University of Glasgow
Master's degree, Tourism Development and Culture -
Ege Üniversitesi
Bachelor's degree, Tourism Guidance -
University of Malta
Master's degree, Tourism Development and Culture