Experience

OFSZ- Országos Fizetési Szolgáltató

• Hungary
• Banking
• 1 - 100 Employee

• Project Assistant

  • Jul 2023 - Present



FOXPOST PLC

• Hungary
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Financial Assistant

  • May 2022 - Feb 2023



Emberi Erőforrások Minisztériuma

• Budapest

• Titkársági Referens

  • Jan 2020 - Jun 2020



Vodafone Shared Services Europe

• Budapest

• Financial Operations Associate Order to Cash at Vodafone

  • Mar 2017 - Mar 2019

  -Issuing apparatus invoices in SAP system for the preferred customers of Vodafone -Issuing and correcting invoices based on the terms and conditions of NAV (National Tax Department) -Issuing returns and imprest accounts; maintaining contact to the competent colleagues of Vodafone Hungary in connection with connection with invoicing -Daily management of Invoicing Robot (Blue Prism)) introduced on the group level in the Hungarian market (project experience in every phase of introducing automation) Show less



Cost & Capital Consulting Ltd.

• Budapest

• Sales Manager

  • Jun 2016 - Mar 2017

  -Searching new opportunities including new tariffs, offers for small-scale business partners -Keeping contact with partners permanently, renewing contracts -Attendance in handling customers’ complaints and requests related to business cooperation -Mapping new business areas -Recruiting new customers in the frame of „Cold Calls” -Updating databases -Composing and forwarding monthly reports to the management of Vodafone Magyarország ZRT -Searching new opportunities including new tariffs, offers for small-scale business partners -Keeping contact with partners permanently, renewing contracts -Attendance in handling customers’ complaints and requests related to business cooperation -Mapping new business areas -Recruiting new customers in the frame of „Cold Calls” -Updating databases -Composing and forwarding monthly reports to the management of Vodafone Magyarország ZRT



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• SME Retention Executive

  • Jun 2015 - Mar 2016

  -Keeping in touch with the contracted clients, Managing and resolving the incoming requests with co-departments. Inquiring complaints coming from the clients cooperating with the client manager-Grouping the requests and handing them out to the appropriate segmented and qualified representative-Checking and handing out the leads from the contracted partners- Supporting Soho Hunter Group-operating and keeping our own system up-to-date, organizing trainings for the new collegaues

• Dedicated Care Representative

  • Sep 2009 - May 2015

  • Getting in touch with the SME customers and colleagues of the co- departments,• Modification of the contracts,• Keeping customers informed through telephone,• Administrative tasks: activating and keeping phone numbers, transfer of ownerships and replacement of inadequate supplies• Investigating complaints coming from the clients (technical, network and invoicing problems) cooperating with the adequate co-department (head department and the client manager)• Communication in English on a regular basis• Managing letters of complaint Show less