Overview

Your Reservation is the first reception suite for the hotel concierge that symphonically combines ways of direct marketing, techniques of up and cross selling and customer satisfaction. Your Reservation allows hotels to manage the relationship with the clients, before, during and after their hotel stay, enhancing the image of the accommodation and promoting offers and services capable of increasing the occupancy rate and the performance of the individual customer. Your Reservation invites guests to a dedicated, customised area, where they can buy deals and services before actually arriving in the hotel. And not only. Here they will find every piece of indispensable information about the local or tourist areas, events inclusive. The customised area is a large place of interest. Statistics show that on average every guest visits it 2 or 3 times from the time in which they receive the booking confirmation email, to when they arrive in the place. Here everything becomes possible. Receiving, informing, making a profit. Also in this case statistics show that even a hotel with only 30 rooms can sell, in one year, more than 10,000 € worth of services before the client arrives in the hotel.