Overview

Cause & Affect specialises in working with professional services companies to establish business success and accelerate performance. We aim to transform how companies deliver client service, by turning clients insights into action plans for improving retention, loyalty and growth opportunities with clients. It has a proven track in the media, marketing and communications sector in driving growth and protecting companies from churn. Through Cause & Affect’s 360 Client Brilliance process, on average companies unlock 12 organic growth leads and 18% of clients who could be at risk of leaving their agency. And through the companies Excellence Academy, Cause & Affect equips it clients’ staff to deliver long lasting change.