Overview

We are passionate about people; professionally, personally and socially. We work with individuals, teams, companies and charities to understand how we develop a world where we care equally about people and profit. We passionately believe that the foundational principles of Customer Success, embraced and embedded as an undeniable business imperative, will drive and motivate individuals and businesses to do better business for global good. People Success = Customer Success People Success = World Success Imagine a world where creativity, authenticity, diversity and joy are celebrated in the workplace as well as in society at large. Bringing harmony and abundant growth for individuals and communities in addition to business growth and profit. We often find ourselves in situations directed by outdated society constructs based around patriarchy, power, prejudice and profit at any and all cost. Change is hard but not impossible. We believe that businesses can lead this change by bringing diversity, creativity, harmony, joy and a sense of belonging into the workplace. In doing so, we can transition to a place of abundant growth and doing better business for global good. At The Customer Success Pioneer, we are contributing to this change through our partnerships with our customers, motivated and inspired by over 30 years’ experience in Customer Success, Relationship Management, Project/Programme Management, International Development and Leadership. We partner with individuals and businesses to break down society constructs and build new authentically powerful, profitable and joyful approaches to individual, community and business practices and ultimate growth. We work with individuals, teams and businesses to define, implement and evolve innovative and strategic Customer Success programmes driving maximum people and profit growith. Their Success = Your Success People Success = Company Success