We are an organization that provides services in Contact Center and Business Process Outsourcing (BPO) solutions. WHY WE ARE DIFFERENT? OUR ADDED VALUE The human capital: Principal active and true engine of the organization oriented to customer satisfaction. Experience in business processes: With plenty of experience since 2004 in providing integral solutions to our clients in Contact Center. Security and confidentiality for our customers: Strict security policies have allowed us to enjoy the trust of our customers. Robust and complete IT infrastructure: We offer a solid and efficient technology base led by highly qualified personnel. WHAT IS OUR SUCCESS BASED ON? The benefits that THECC offers to its clients are oriented to results and a management model that has as pillars the management of quality, human capital, service management and technological infrastructure. OUR PURPOSE We create value for companies by building and maintaining the best communication channels between them and their clients OUR PLANS THECC PLATINUM BPO: For really big companies, jealous of the information they handle, with variable service needs, demanding systems of quality and convinced of the use of this channel. THECC GOLD BPO: For all companies with needs to connect with their customers quickly and efficiently. THECC SILVER: For companies with trained personnel, that handle limited infrastructures and require to take advantage of our contact center as accommodation. THECC BRONZE: For companies that have infrastructure and personnel available in their own facilities. With the technology and support of THECC, these are made adaptable for use as Contact Center. CONTACT INFORMATION contacto@thecc.com.ve businessdevthecc@gmail.com 0500-THECC-00 (84322)
