Most families searching for senior care or housing are generally under immense time restraints and stress. Often a family will turn to the internet to research their available options, including price and services provided. Too many times, they click the ‘submit’ button and unknowingly commit to an ‘implied contract’ with a random online referral agency. They have now committed themselves and may not realize they authorized those websites to distribute their ‘personal information’ to up to twelve senior housing communities. NPRA believes by clicking a ‘submit’ button on an ‘information only’ website should not eliminate: A family’s right to be represented by an agent of their choice A family’s right to their own personal information A family’s right of rescission of “services.”
