Overview

TenPoint Complete is a contact center based in Plain City (Columbus) Ohio. Our goal is to help organizations succeed by offering omni-channel support services. We are also a government provider of customer and employee satisfaction measurement under a MAS contract with GSA. Our Services Include (but are not limited to) : ✔️Omni-Channel Contact Center ✔️ FAQ / Knowledge Base Administration ✔️ Market Research & Intelligence ✔️ CSI / NPS Surveys ✔️Lead Generation ✔️List Fulfillment ✔️Customer Journey Mapping (NPS Certified) ✔️Cloud-based Portal and Community Development ✔️Custom App Development ✔️Customer Satisfaction Measurement ✔️Employee Satisfaction Surveys ✔️Inbound Order Processing ✔️Help Desk / Support ✔️Follow-up on Lost Customers