Overview

TAG Outsourcing is a Global BPO specializing in Sales Development, Customer Service and Intelligent Contact Center Technology Solutions. Our mission is to help enterprises deliver exceptional Customer & Employee Experience as representatives of our customers unique Brands, accelerate revenue growth exponentially by increasing Brand awareness & loyalty, while reducing our customers operational expenses. Our leadership team operates out of the US & Southern Africa with decades of experience in Technology Sales Management, Marketing, Entrepreneurship and BPO services across Industries supporting the US and European markets. English Speaking and Spanish Speaking Agent Representatives. Our Technology Ecosystem Partnerships include Industry leaders in Contact Center Technology such as Five9 and Call Miner. Together with our Partners we can provide comprehensive solutions to help customers transform their Customer Experience Operations to better meet the demands of today’s Digital First Customer Experience. Employee Experience improves with Contact Center Modernization enabling Digital Agents & Human Agents to work in tandem to provide best in class Customer Experience. TAG Outsourcing specializes in SDR-as-a-Service for B2B Technology Ecosystem Partners leveraging decades of experience in Technology Sales & Marketing Management experience. Our team helps accelerate Customer Acquisition while significantly reducing Operational Expenses. TAG Outsourcing has Strategic Partnerships with leading BPO's in South Africa serving the US and European Market with experienced English speaking Customer Service & Support Agents for SME and Global Enterprise Customers with Outsourcing needs ranging from 3 FTE's to hundreds of FTE's.