Mr. Steven Shaw is notably a Service Advisor, Service Advisor Trainer, dealership expert and inspiring speaker for the automotive industry. Steven Shaw has created the ultimate service advisor-training program and it is being used in dealerships worldwide. Whether it is the entry-level express advisor or the veteran consultant, Steve Shaw has proven to get results. These results always drive Dealership Repair Order Performance, Profit and INCREASED SERVICE ADVISOR PAYCHECKS! Steven is passionate about training. His specialties include service advisor sales and Multi-Point Inspection presentation training. Specifically he trains Why Customers Buy, Multi-Point Inspection, Creating Amazing Presentations and Overcoming Objections. His training is held as the best in the business. Steve is considered the foremost expert on Multi-Point Inspections, Menu Selling, Commodities Selling and everything about Service Advisor Selling Performance! Steve knows how to inspire employees and get things done on the service drive. He stands side by side with service advisors daily and teaches them hands on how to create customer retention with their sales.
