Social Scale Ai Pty Ltd is a business process outsourcing and go-to-market services provider founded by Managing Director, Nick Rameka, in 2021. According to Nick, the global lockdown in 2020 was the catalyst: “Having had experienced one of the longest, toughest lockdown periods in the world in Melbourne, Australia, and seeing how many of my peers were in a panic due to the shutdown of their Philippines support centres, I thought to myself: how is it that a cloud-based world is still so dependent on in-office infrastructure? Besides, anyone who has visited the Philippines knows the challenges employees have in terms of commuting to and from their workplaces. Wouldn’t it be more beneficial to both client and employee to offer remote working opportunities and ensure business can continue unabated in a crisis? Not to mention saving all that down-time and associated overhead cost in commuting to and from an office?” “As someone who has worked for many years in the cloud technology sector, and who has benefited greatly in the hiring of offshore support staff during that period, I wanted to create a more seamless business process offshoring solution… One that values a vibrant culture, a super-intelligent workforce, and rapid adoption of cloud and Ai technologies. Thus, Social Scale was born.” Our Values The 3 core value pillars at Social Scale reinforce the way we interact with our customers, our teams, our people. 1. Respect everyone: Not only those in positions of power or who share your beliefs and ideals. We need to work together to ensure the best possible outcomes. 2. Do the work: Do what you say you are going to do in the timeframe you committed to getting it done. Be imaginative and find ways to exceed expectations. 3. Own your decisions: Whether they are successful or not. This guarantees an ever-deepening sense of self-awareness, improvement, and many new-found pathways to success. Melbourne, Australia | Manila, Philippines
