Segoso Caribbean
Outsourcing and Offshoring ConsultingView the employees at
Segoso Caribbean-
Kalie Schubert Director of Client Aquisition | Driving Efficiency, Strategy, and Growth for Organizational Success
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Atlanta, Georgia, United States
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Rising Star
Joel David Lopez Villanueva Debt collector-
Monterrey Metropolitan Area
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Rising Star
Jesus Salvador Borrego Camporredondo Tech Support-
Monterrey, Nuevo León, Mexico
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Rising Star
Andrea Flores HR coordinador in Segoso Mexico-
Monterrey, Nuevo León, Mexico
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Rising Star
Overview
Segoso is an international customer experience partner with operations in Jamaica, Mexico, and the U.S. Founded with a vision to strategically expand outward, Segoso offers a robust service delivery model with nearshore, onshore, and work-at-home options to provide the flexibility and responsiveness clients need. As a mid-size global player, the company provides essential contact center services to leading brands in a variety of industries, including Telecommunications, Fintech, Healthcare, Energy, Travel, Logistics, Hospitality, Retail, eCommerce, and more. With a team of over 1100 members. Segoso is the go-to partner for forward thinking brands that prioritize customer experience and team empowerment. Segoso stands out from its competitors by offering a cutting-edge flat management strategy, which leads to low attrition, high performing teams, and successful client KPI’s such as CSAT, and NPS scores. This innovative approach to customer experience management ensures that our clients receive the highest quality services, resulting in satisfied customers and improved brand loyalty.
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