Supported by expert practitioners of voice of the customer and employee engagement programs, Satrix Solutions is a consultancy dedicated to revealing actionable insights that boost loyalty, retention, and growth. Customized partnerships are executed with a clear vision – to cultivate companies people want to buy from and work for™ – and are underwritten by flawless execution of customer and employee feedback initiatives, trustworthy data, robust reporting, and objective recommendations that guide continuous improvement. Benefitting from the firm’s deep analytical capabilities and unrelenting dedication to service excellence, clients experience greater cultural adoption along with increased satisfaction, retention, expansion, and referrals. These powerful outcomes drive profitable revenue, which lead to higher valuations in the public and private markets. Satrix Solutions, a certified Net Promoter® Loyalty Partner, serves organizations in a variety of industries, each focused on realizing the financial benefits of creating a differentiated service experience.
