At Roan Safety Products, our mission is: To supply quality safety equipment to all sectors of industry to protect the environment and aid in the reduction of work related injuries to personnel, thus improving the productivity of each business sector in each and every business. WE PROMISE OUR CUSTOMERS • To look at their business as if it were our own when it comes to their product needs. • To give their business sound advice on savings on their current and future product requirements. • To give our customers the best advice and innovative solutions to aid their businesses with the products and solutions we supply. • To be there when our customers need us the most with our maintenance contract and service solutions. • To endeavor to supply the best and most reliable equipment for our customers. • To continue to be professional and ethical in our business dealings. OUR STAFF MEMBER'S PROMISE • To carry out my duties as if it was my own business. • To treat my customers & my peers like I want to be treated with the respect they duly deserve. • My attitude is a little thing that makes a big difference and as such I will have a positive attitude. • To communicate to my customers & my peers and keep them informed at all times. • To follow the procedures and function documents. • To be honest and ethical in all I do and maintain my integrity at all times. • To follow up & report back on all I do.
