Rigneydolphin offers a variety of bespoke solutions including Contact Centre Solutions, Customer Relationship Management, Healthcare, HR and Recruitment services and most recently contact centre consultancy services. We are a trusted partner of many highly respected and successful brands domestically and internationally across all sectors. Company Features: β’ Contact Centre Solutions β’ Customer Relationship Management β’ Telehealth β’ ISO 9001:2008 certified β’ ISO 27001 certified Awards: β’ 2009, 2010 and 2011winner of Deloitte Best Managed Companies Awards. These awards recognise indigenous Irish companies, which operate at the highest levels of business performance. β’ Best Outsourcing Partnership β 2008 (Runner Up in EMEA region β World Contact Centre Awards) β’ Best Customer Service β 2008 (Highly Commended - World Contact Centre Awards) β’ Best Training Programme β 2008 (Highly Commended β CCMA Awards) β’ Best Outsourcing Partner β 2008 (Highly Commended β CCMA Awards) β’ Contact Centre of the Year β 2007 (Finalist β CCMA Awards) Rigneydolphin provides both outsourced and in-sourced customer interaction services to both indigenous and multinational clients including: β’ Customer service and technical support β’ Inbound / Outbound sales & marketing campaigns β’ Healthcare Solutions β’ Customer Relationship Management β’ Database design and management β’ HR / Recruitment services. β’ Back-office administration β’ Fulfilment
