Overview

Relevance AI is obsessed with driving customer-centric relevance at scale. Using an ecosystem of machine learning algorithms, we intelligently align content distribution with customer needs. Our mission is the eradication of irrelevance. We increase customer value, sentiment and satisfaction. Our autonomous marketing system enhances customer journeys by synthesizing Big Data to prescribe relevant media during natural buying processes. We are progressive thinkers passionately pushing intellectual boundaries in customer engagement. The Relevance AI Decision Engagement Engine—is a direct result of hard work and passion. The Relevance AI CX is intuitive, intelligent and conversational. We wade through customer unique Big Data using AI to model and identify unique patterns within customer digital DNA to create machine-aided—Customer Serendipity™. Our rules-based AI Engine™ ensures 100% client control. By integrating user context dimensions with "thinking algorithms", we select appropriate content—videos, offers, private sales, education, reviews—as needed, then using our media delivery system, we deliver relevant content.