MCPA for 60 years has evolved into a two division Debt Collection Agency (DCA). Consumer & Commercial We have a dedicated division specialising in consumer debt recovery with specialty in utilities, finance, education, medical and strata & banking. Our local credit specialists who can assist with high volume portfolios or small assignments. Our dedication and commitment to your accounts are shown through the long term relationships we have built with our existing clients. We do not outsource our collections, all collections staff and back end staff are located in Australia. Local account managers who can work in all industries. Mercantile Collection Services Pty Ltd also trading as Mercantile CPA has recently merged with Creditors Protection Agency giving you the client the protection over your debtor ledger, knowing the communication to your "clients" will be with respect and understanding. Our full range of Debt Collection & Credit Management Services includes: Demand Letters Demand Phone Calls Legal Advise for clients Commercial Debt Collection - Complex Consumer Debt Collection - Understanding and empathetic Credit Applications - Terms & Conditions - Protect your business Company Credit & Trade Checks In House Legal Services Process Serving Disputed Accounts Our experienced team of highly-skilled credit consultants act with professionalism at all times adopting a firm but empathetic approach to ensure maximum returns and positive results for our clients. Our communication with our clients is the most important aspect of collections, live reports available, online access, monthly collection report meetings, customer queries responded to within 24hrs. Licence No. ISL 63562 Member of (IMA) Institute of Mercantile Agents
