Overview

Majesty AI, a Virtual Concierge, AI technology for hospitality powered by IBM Watson AI, aims to have a great impact for the industry and our future with a perception of creativity and innovation for long term sustainability. Our technology will help business operations reduce cost, minimize staff workload, enhance customer experience, reduce waste, emission, and benefit to environment. Majesty AI Virtual Concierge powered by IBM Watson AI contributions towards achieving the United Nations Sustainable Development Goals in 17 interconnected and equally valued initiatives aimed to build a sustainable and inclusive world by 2030. Majesty connects customers journey with AI technology for hospitality worldwide, helps automate touch points and empowers customer experience. Majesty AI Virtual Agents will help hotels to build proper and accurate guest profiling, allowing them to provide personalized offers to their guests. Since virtual agents are a 24/7 service, they will reduce reception workload, giving guests instant and helpful answers at any moment of their stay. Virtual agents stay connected with guests right from pre-arrival to post-departure, which increases guest loyalty and the number of repeat visits. We embed AI capabilities on cloud base to provide more intelligent and automated solutions. Majesty AI Digital Concierge meet all challenging business needs from Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Natural Language Understanding (NLU), and Artificial Emotional Intelligence. Majesty AI Virtual Concierge engages with clients through all digital channels. Helps to eliminate non value task, saves time, money, and digitises the sales process. Continue learning from other customers purchase, understand the client’s intent, understand buying patterns, and make product recommendations.