LaptopMD+is a computer services company specializing in laptop/iPhone repair, data recovery and onsite IT support. Over the last 15 years, LaptopMD+ has grown from a small repair shop to a BBB accredited business with 10+ employees and about $1M in annual revenues. Its successful business model is built on the following principles: "no appointment needed" walk-in service, free “while you wait” estimates and high quality repair with a quick turnaround in convenient location near Penn Station in midtown Manhattan. As a result, LaptopMD+ has earned a strong customer base and a reputation as a trustworthy, reliable and convenient provider of repair services, and is currently rated as the #1 laptop repair shop on Yelp. We are currently seeking a Customer Service Manager / Service Advisor to join our team and make a real contribution to the success of our fast growing business. We are looking for an energetic, driven person with a background in both customer service and computer repair who would be responsible for managing our retail clients, both face-to-face and on the phone. We offer competitive salary/benefits and possible profit participation for the right candidate. To find out more about this exciting job opportunity, please contact Arthur Zilberman at arthur@laptopmd.com or call 212-960-3421
